Jennifer Tate
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 13 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs, and improvements.
Overview
12
12
years of professional experience
Work History
Program Manager
Son Care Foundation
07.2021 - Current
- Supervised administrative and daily program operations, complying with various policies and regulations, evaluating employee skill and providing constructive feedback to improve skills.
- Developed strategies to mitigate and overcome identified program obstacles while communicating possible impacts to outcome success.
- Resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on a regular basis to assess progress and make adjustments.
- Successfully supervised multiple strategic projects with numerous sub-projects or workstreams; leveraging project management processes and tools.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Researched and implemented industry best practices in support of program development and success.
- Cultivated positive rapport with fellow employees to boost company morale, promote employee retention and support, and cross-organizational collaboration.
- Established team priorities, maintained schedules and monitored performance.
- Prepared and submitted grant applications to corporate organizations, private foundations and government agencies to solicit grant monies for organization, securing over $325,000 in grant funding for the Service Dog Program.
- Cultivated donor relationships securing almost $100,000 in donations for the Service Dog Program.
Store Manager
Men's Wearhouse
04.2011 - 07.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success, increasing positive metrics by 20%
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices, reducing shrink to less than 0.1% of inventory volume.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Associate of Arts - Law And Public Policy
Cuesta College
San Luis Obispo, CA12.2021
Associate of Arts - Political Science
Cuesta College
San Luis Obispo, CA05.2021
Associate of Arts - Legal Studies: Social Sciences
Cuesta College
San Luis Obispo, CA12.2020
Associate of Arts - Liberal Arts: Social And Behavioral Sciences
Cuesta College
San Luis Obispo, CA12.2020
Skills
- Policy and Procedure Improvement
- Critical Thinking
- Time Management
- Change Management
- Strategic Direction
- Public Speaking
- Documentation Proficiency
- Risk Management
- Funding Proposals
- Conflict Resolution
- Data Privacy
- Program Leadership
Timeline
Program Manager
Son Care Foundation
07.2021 - Current
Store Manager
Men's Wearhouse
04.2011 - 07.2021
Associate of Arts - Law And Public Policy
Cuesta College
Associate of Arts - Political Science
Cuesta College
Associate of Arts - Legal Studies: Social Sciences
Cuesta College
Associate of Arts - Liberal Arts: Social And Behavioral Sciences
Cuesta College
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