Hi, I’m
Jennifer Tatum
Waco,Texas
Overview
1
year of professional experience
Work History
Cashier
Job overview
- Highly skilled in providing prompt and friendly customer service
- In-depth knowledge of operating cash register and maintaining cash drawer
- Demonstrated ability to respond and resolve customer's requests and concerns
- Able to maintain clean, neat and correctly stocked check stand and safe and secure work area
- Able to maintain knowledge of current product location
- Dedicated and meticulous-high level of accuracy and attention to detail
- Experienced in restocking merchandise
- Excellent written and verbal communication skills
- Ability to develop strong customer relations.
Fast Food
Job overview
- Well versed in taking food orders professionally and promptly
- Able to provide thorough information regarding menus and products
- Highly skilled in operating cash register / drawer and receive payment from customer in cash or credit / debit /gift card
- Profound skills in cleaning and stocking work and customer area effectively
- Proficient in assisting with a variety of kitchen-related functions
- Great physical stamina to receive inventory, move and lifts food and beverage products and supplies
- Able to ensure appropriate food handling measures such as wrapping, labeling, storing, rotating and checking temperature of merchandise.
Oncor Electricity Provider
Customer Service Representative
03.2023 - Current
Job overview
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Tracked customer service cases and updated service software with customer information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Developed and updated databases to handle customer data.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Waco Dental Assistant Waco, TX
Certified For Completion from Dental Assistant
08.2021
Skills
- Payment Processing
- Product restocking
- Cash Handling
- Customer Service
- ID Verification
- Drawer balancing
- Payment Collection
- Customer Assistance
- Cash handling expertise
- Point of sale operation
- Refund handling
- Records Maintenance
- Phone edit
- Some computer knowledge
Timeline
Customer Service Representative
Oncor Electricity Provider
03.2023 - Current
Cashier
Fast Food
Waco Dental Assistant
Certified For Completion from Dental Assistant