Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jennifer Tatum

Waco,Texas

Overview

1
year of professional experience

Work History

Cashier

Job overview

  • Highly skilled in providing prompt and friendly customer service
  • In-depth knowledge of operating cash register and maintaining cash drawer
  • Demonstrated ability to respond and resolve customer's requests and concerns
  • Able to maintain clean, neat and correctly stocked check stand and safe and secure work area
  • Able to maintain knowledge of current product location
  • Dedicated and meticulous-high level of accuracy and attention to detail
  • Experienced in restocking merchandise
  • Excellent written and verbal communication skills
  • Ability to develop strong customer relations.

Fast Food

Job overview

  • Well versed in taking food orders professionally and promptly
  • Able to provide thorough information regarding menus and products
  • Highly skilled in operating cash register / drawer and receive payment from customer in cash or credit / debit /gift card
  • Profound skills in cleaning and stocking work and customer area effectively
  • Proficient in assisting with a variety of kitchen-related functions
  • Great physical stamina to receive inventory, move and lifts food and beverage products and supplies
  • Able to ensure appropriate food handling measures such as wrapping, labeling, storing, rotating and checking temperature of merchandise.

Oncor Electricity Provider

Customer Service Representative
03.2023 - Current

Job overview

  • Responded to customer requests for products, services, and company information.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Tracked customer service cases and updated service software with customer information.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Developed and updated databases to handle customer data.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Delivered prompt service to prioritize customer needs.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Promptly responded to inquiries and requests from prospective customers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Waco Dental Assistant
Waco, TX

Certified For Completion from Dental Assistant
08.2021

Skills

  • Payment Processing
  • Product restocking
  • Cash Handling
  • Customer Service
  • ID Verification
  • Drawer balancing
  • Payment Collection
  • Customer Assistance
  • Cash handling expertise
  • Point of sale operation
  • Refund handling
  • Records Maintenance
  • Phone edit
  • Some computer knowledge

Timeline

Customer Service Representative

Oncor Electricity Provider
03.2023 - Current

Cashier

Fast Food

Waco Dental Assistant

Certified For Completion from Dental Assistant
Jennifer Tatum