Jennifer Taylor

• Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients via Teams.
• Negotiated contracts with clients and developed relationships with key personnel.
• Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
• Talking with potential customers finding what they need within our software and creating a custom demonstration for them and the shops needs.
• Helping other co-workers day to day so we can all achieve our monthly goals.
• A lot of self training daily within what our software does and getting knowledge to help our future customers better.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Maintained safe working environment by enforcing adherence to safety and security protocols.
• Monitored sales performance closely, adjusting pricing strategies as needed to remain competitive in the market while maximizing profitability.
• Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
• Managed inventory control, cash control, and store opening and closing procedures.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
• Worked with the state of Montana to insure we were in compliance with state laws.

Being a stay at home mom was the hardest most awarding job i've ever had! While taking care of my daughter I also helped my husband with his Construction business. Payroll, managing calls that needed to be made for ordering supplies needed for the job.

• Developed strong communication and organizational skills through working on group projects.
• Worked well in a team setting, providing support and guidance.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Built relationships with customers to encourage repeat business.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Assisted in the development and implementation of marketing initiatives to promote customer events and special promotions.
• Marketing daily going to customer directly to their location
• Worked with development team to insure my customer was getting exactly what we wanted for the add to be placed in the weekly paper.

• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Organized promotional events and interacted with community to increase sales volume.
• Contributed to monthly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.
• Increased online sales by implementing effective marketing strategies and optimizing website content.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.
• Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
• Provided superior and individualized customer service.
• Kept detailed records of sales and contracts.
• Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.
• Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
• Managed all photos to upload on the website and social media platforms
• Worked with customers first hand before transferring to a sales rep on the floor to finish the sale

• Attended monthly sales meetings and quarterly sales trainings.
• Collaborated with cross-functional teams to address client needs and deliver tailored solutions.
• Conducted regular client meetings to review account performance, identify opportunities for growth, and address any concerns.
• Handled 70 major insurance accounts throughout the state of Oregon with over 40 major body shop accounts
• Daily marketing to the agents offices and held marketing events.
• Kept detailed records of customer interactions for optimal traceability.
• Went to local branches though out the month to insure they were up to date on our contracts with Insurance companies accounts I handled.
• Handled any issues the branches would have regarding customer rentals in reference to the insurance replacement vehicle.
• Insure the the customer had a seamless transaction and got into the replacement rental. If an issue would arrise i was notified and then would take the next step to get the issue taken care of.
• Make several calls throughout the day for detailed shop status on the customers vehicle. Then contact the adjuster to have the customers rental extended as needed due to the repairs not finished.