Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Hi, I’m
Jennifer Taylor
Bailey,NC
Summary
Overview
12
years of professional experience
1
Certification
Work History
J&T Landscaping LLCBailey, NC
Office Secretary
03.2021 - Current
Job overview
- Provided administrative support to management staff as needed.
- Updated contact lists on a regular basis with relevant information about customers and clients.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Managed incoming mail by sorting it into categories based on urgency or importance; responding to inquiries or forwarding messages appropriately.
- Answered telephones promptly and directed calls to appropriate personnel.
- Scheduled appointments, meetings, travel arrangements and conference calls.
- Assisted with the preparation of reports using data from various sources such as spreadsheets and databases.
- Processed payroll information according to established procedures.
- Supported the development of marketing materials such as brochures, flyers, newsletters.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Performed basic bookkeeping tasks including accounts payable and receivable functions.
- Created and distributed memos, letters, spreadsheets, presentations and other documents for internal use.
Foodlion Grocery StoreWilson, NC
Instacart Shopper
11.2020 - 02.2023
Job overview
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Collaborated with team members to complete tasks efficiently within allotted time frames.
- Scanned products using hand-held scanners.
- Informed customers about specials, new products or promotions available in store.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Verified product quality and quantity against customer orders.
- Ensured accuracy of orders by double checking contents before bagging each item.
- Sorted merchandise according to type and size for easy retrieval during order fulfillment process.
- Monitored expiration dates on items to guarantee freshness for customers.
- Delivered groceries on time according to company standards for customer satisfaction.
- Loaded groceries into customers' vehicles in a safe manner.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
Childcare NetworkClayton, NC
Infant Teacher
01.2017 - 08.2018
Job overview
- Helped develop motor skills through active playtime activities like running, jumping.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Developed positive relationships with families by communicating regularly about their child's development.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Maintained a clean and organized play area.
- Read books aloud to small groups or individual children.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
WalmartWilson, NC
Garden Associate
05.2014 - 08.2015
Job overview
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Processed payments using point-of-sale systems.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Handled incoming calls from customers regarding orders or other inquiries.
- Assisted customers with selecting items and answering questions about products.
Piggly Wiggly Grocery StoreWilson, NC
Associate
03.2013 - 05.2014
Job overview
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Processed payments using point-of-sale systems.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Organized backroom areas to maintain a clean and organized work environment.
- Trained new associates on store operations, policies, and procedures.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Helped customers locate items within the store using the inventory system.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
CookoutWilson, NC
Cashier
10.2012 - 03.2013
Job overview
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Johnston Community CollegeSmithfield, NC
Certification from BioWork
08-2015
University Overview
James Hunt High SchoolWilson, NC
High School Diploma
05-2014
University Overview
Wilson Technical Community CollegeWilson, NC
Some College (No Degree) from Education
University Overview
college
Skills
- Database entry
- File Management
- Billing and Invoicing
- Scheduling appointments
- Document Management
- Calendar Management
- Staff Support
- Verbal Communication
- Proofreading
- Typing Speed
- Office Administration
- Supply Restocking
- Sales Support
- Payroll Administration
- Expense Tracking
Certification
BioWork Certificate
Timeline
Office Secretary
J&T Landscaping LLC
03.2021 - Current
Instacart Shopper
Foodlion Grocery Store
11.2020 - 02.2023
Infant Teacher
Childcare Network
01.2017 - 08.2018
Garden Associate
Walmart
05.2014 - 08.2015
Associate
Piggly Wiggly Grocery Store
03.2013 - 05.2014
Cashier
Cookout
10.2012 - 03.2013
Johnston Community College
Certification from BioWork
James Hunt High School
High School Diploma
Wilson Technical Community College
Some College (No Degree) from Education