Jennifer Taylor
Chicago,IL
Summary
Dedicated laborer with extensive experience at the Department of Fleet and Facility Management, skilled in material handling and safety awareness. Proven ability to enhance facility conditions and support construction projects, consistently meeting deadlines. Committed to continuous learning and delivering exceptional customer service while managing heavy lifting and repetitive tasks effectively.
Overview
12
12
years of professional experience
Work History
Laborer
Department of Fleet and Facility Management
11.2022 - Current
- Maintained accurate inventory of supplies and materials for facility operations.
- Implemented cleaning and maintenance procedures to enhance facility conditions.
- Provided labor support to carpenters, plummers, and other skilled trades.
- Coordinated with management to address urgent repair needs promptly.
- Loaded, unloaded, and moved material to and from storage.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Loaded and unloaded materials onto trucks and trailers.
Construction Laborer
Department Of Water Management
08.2021 - 11.2022
- Under immediate supervision, receives on the job training and is assigned tasks that will increase his/her knowledge and skills of construction laborer duties.
- Performs unskilled, physically demanding labor at construction, maintenance, and repair project sites of public facilities or in the public way including streets and roadways, water distribution structures, sewer/drainage structures, bridges, and viaducts.
- Complete 360 hour formal training program of classroom instruction.
- Complete 3,800 hours of paid on-the-job training (OJT) under the guidance and direction of a Construction Laborer.
- Learn how to safely prepare work sites, digging and backfilling trenches and tunnel and shaft excavations.
- Learn how to safely remove dirt and clear obstructions from around work areas (e.g. catch basins, valve basins, water and electrical vaults, manholes).
- Learn how to safely set braces and shoring equipment and drive sheeting to support the sides of excavations and prevent cave-ins.
- Learn how to safely dismantle concrete and masonry retaining and bearing walls.
- Learn how to safely operate and maintain pneumatic tools (e.g. jack hammers, concrete/pavement breakers, sandblasters, clay spades) in the performance of tasks including breaking out old pavement, curbs and gutters.
- Learn how to safely use hand tools (e.g. shovels, picks, sledgehammers) in the performance of tasks including removing rock in underground tunnels.
- Apply knowledge obtained through class room instruction including safety procedures and practices for trenching and excavation; pipe laying; concrete placement and mason tending..
- Apply skills obtained through classroom instruction including the safe and proper use of pneumatic tools; the building and dismantling of scaffolds; and the safe and proper operation of various construction equipment.
- Assist Construction Laborers in performance of laborer tasks including loading and unloading materials and equipment from trucks; lifting and placing materials (e.g. pipes, valves, castings) into trenches using pipe sticks, ropes and dollies, and setting up barricades, safety cones, and street plates around work sites.
- Assist skilled trades workers in readying and supplying needed tools, equipment and materials.
- Performs related duties as required.
District Clerk
Department Of Water Management
03.2020 - 08.2021
- Under supervision, perform a range of clerical, timekeeping and customer service duties to support an organization's (e.g. district or central office, bureau) work operations.
- Answers phones and responds to inquiries from the general public, aldermanic offices and city personnel, providing information on the status of service requests, and routing calls.
- Provides customer service, receiving and processing requests for services, scheduling appointments, taking complaints, and forwarding emergency service requests to supervisors.
- Prepares basic reports and maintains office files, gathering data, organizing, distributing, mailing and filing a variety of work records including overtime and personnel forms, work activity sheets, productivity reports, and other work documents.
- Performs data entry to maintain and update automated inventory control records, entering data from various source documents including supply and material requisitions and work orders.
- Answers phone and provides customer service to clients with complaints or problems with water meters.
- Schedules appointments for work crews to go out and inspect water meters.
- Creates service orders.
- Data enter information to update records for new or upgraded meters (e.g., automated meter readers).
- Creates daily work reports for Bureau of Meter Services personnel.
- Perform related duties as required.
Supervising Traffic Enforcement Technican
City of Chicago
01.2017 - 03.2020
- Monitors a staff of Traffic Enforcement Technicians engaged in the review of photographic evidence of potential speed violations captured by automated speed enforcement camera equipment to validate Municipal Code violations
- Validates the accuracy of photographic evidence and event data associated with potential speed violations captured by automated speed enforcement cameras
- Authorizes the acceptance or rejection of incidents as speed violations based on sufficient evidence
- Resolves problems and disputes concerning the accuracy of potential speed violations and the identification of registered vehicle owners
- Meets with supervisory staff to review staffing, work priorities, communicates procedural changes and discusses business operations
- Establishes and implements work policies and procedures to ensure optimum productivity
- Prepares and reviews productivity reports and evaluates performance of subordinate staff
- Responds to atypical or sensitive complaints and inquiries
- Maintains records of daily activity logs, including equipment malfunctions and repairs, contacts, and statistics on work performed
- Reviews photographic evidence and researches data related to speed enforcement, red light cameras and parking violations
- May retrieve requested photo images and other data, when required
- Prepares work activity reports
Traffic Enforcement Technican
City Of Chicago
12.2013 - 01.2017
- Reviews photographic evidence captured by automated speed enforcement camera equipment to validate Municipal Code violations
- Reviews photographic evidence and event data, associated potential speed violations captured by automated speed enforcement cameras
- Applies criteria as defined by the City of Chicago Municipal Code and accepts or rejects incidents as speed violations
- Obtains registered owner information from various Departments of Motor Vehicles Enters license plate numbers and related data into a personal computer (PC) to document such facts such as vehicle, location, time of day
- May retrieve and record requested photo images, as required
- Prepares daily activity reports
Education
High School Diploma -
Mother McAuley
Chicago, IL06-2000
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Customer service
- Material handling
- Repetitive work
- Truck loading and unloading
- EAM
- Events
Timeline
Laborer
Department of Fleet and Facility Management
11.2022 - Current
Construction Laborer
Department Of Water Management
08.2021 - 11.2022
District Clerk
Department Of Water Management
03.2020 - 08.2021
Supervising Traffic Enforcement Technican
City of Chicago
01.2017 - 03.2020
Traffic Enforcement Technican
City Of Chicago
12.2013 - 01.2017
High School Diploma -
Mother McAuley