Engaging on-air personality committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
14
14
years of professional experience
Work History
Brand Ambassador
Catherine’s Plus
01.2025 - Current
Communicated product information with confidence and educated consumers about company through Social Media Platforms.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Designed, filled, and arranged eye-catching product floorsets to increase sales.
On-Air Model
QVC
07.2023 - Current
Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
Assisted with makeup, hair styling, and wardrobe selection to ensure the desired look was achieved.
Collaborated with photographers to create poses that best showcased products or concepts while maintaining a professional demeanor.
Print Model
Mc Call Pattern Company
06.2015 - Current
Upheld high standards of professionalism in high-stress environments.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Improved operations by working with team members and customers to find workable solutions.
Exceeded customer satisfaction by finding creative solutions to problems.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Increased social media presence to promote specific brands and products.
American Airlines
American Airlines
02.2023 - 10.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Agency Nanny
Caring Nannies of San Antonio
09.2021 - 12.2022
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Regulated children's schedules to balance rest, learning and play.
Interacted positively with children to promote mental and emotional development.
Followed routines to foster stability and structure in children's lives during parental absences.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Encouraged safe, positive behavior by redirecting children to take positive action.
Assisted children with completing homework and special assignments to improve academic performance.
Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
Helped children discover enrichment activities to inspire imagination and creativity.
Lead Sales Associate
Neiman Marcus Group Ltd
05.2020 - 12.2021
Engage with customers through online platforms. Build community with engaging content and customer service.
Processed payments and returned receipts, cash, coin and cards to customers.
Checked store shelves and restocked products from inventory in back room.
Greeted patrons warmly at store entrance and offered assistance with finding needed items.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Scanned and bagged items and operated cash register to check out store patrons.
Created eye-catching merchandise displays to entice customers into store.
Monitored performance of sales team and implemented improved methods to close gaps.
Received shipments, signed off on packages and documented incoming items in computer system.
Trained and developed new team members to improve product knowledge and selling abilities.
Provided leadership and direction to motivate department associates.
Fostered great experience by engaging with guests, utilizing acquired skills and training.
Familiarized self with new products and services to engage with customers about features and benefits.
Assisted staff with selling process to meet and exceed individual and company sales goals.
Maintained awareness of advertised items to accurately recite current pricing and promotions.
Engaged customers and trained sales associates using strong knowledge of products and promotions.
Manager
Lane Bryant
05.2019 - 05.2020
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Connected with customers to provide assistance and collect feedback to optimize operations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Staged merchandise and stocked sales floor to stimulate impulse sales.
Improved profitability by executing daily, weekly and monthly floor plan changes.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Flight Attendant
American Airlines
03.2018 - 05.2019
Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Offered answers to passengers' questions and resolved issues that arose during flights.
Followed safety, passenger and supply pre-flight checklists.
Dealt with mechanical and passenger emergencies according to standards.
Instructed passengers on safety and emergency procedures and answered questions related to flight.
Kept cabin neat, clean and professional in appearance.
Directed junior team members in proper duties and company regulations.
Kept customers seated and carry-on baggage stored properly to comply with safety regulations and procedures.
Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
Participated in pre-flight briefings to discuss flight details, weather and service plans.
Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
Observed passengers for intoxication or possible threat to safety.
Executed menu and drink orders to meet preferences of passengers.
Administered and coordinated emergency procedures or care, enhancing onboard safety.
Took measures during unusual conditions to maximize safety of customers and crew.
Conducted preflight checks to assess general condition and cleanliness of aircraft.
Demonstrated safety equipment and procedures to meet FAA guidelines.
Inventoried aircraft amenities and completed order list for turnaround.
Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
Showroom Model
Levis Strauss & Co
08.2013 - 11.2016
Attended casting calls, fittings, shows and shoots.
Upheld high standards of professionalism in high-stress environments.
Increased social media presence to promote specific brands and products.
Arrived early for shoots to give extra time for hair, makeup and styling.
Met with designers to define guidelines for runway shows and presentations.
Collaborated with various professionals to design individualized self-care routine based on personal health and needs.
Showroom Model
L.L. Bean
05.2011 - 08.2013
Attended casting calls, fittings, shows and shoots.
Upheld high standards of professionalism in high-stress environments.
Increased social media presence to promote specific brands and products.
Arrived early for shoots to give extra time for hair, makeup and styling.
Cultivated relationships with over [Number] professional photographers.
Met with designers to define guidelines for runway shows and presentations.
Collaborated with various professionals to design individualized self-care routine based on personal health and needs.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.