Jennifer Teixeira Correia
Brockton,MA
Summary
Proactive Cashier and Shift Manager with extensive experience in customer service and cash handling. Successfully resolved customer complaints and trained new employees, improving team performance. Strong skills in cash register operations, inventory management, and maintaining accurate accounting. Bringing dedication to customer satisfaction and team productivity.
Overview
1
1
year of professional experience
Work History
Cashier
KFC Taco Bell
07.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Lifted up to pounds at once and used forklift to move heavier loads.
Shift Manager
Popeyes Louisiana Chicken
07.2023 - 08.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
Brockton High School
470 Forest Ave06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Basic Math Competence
Languages
English
Full Professional
Portuguese
Native or Bilingual
spanish
Elementary
Timeline
Cashier
KFC Taco Bell
07.2024 - Current
Shift Manager
Popeyes Louisiana Chicken
07.2023 - 08.2024
High School Diploma -
Brockton High School