Jennifer Temple
Pendleton
Summary
Motivated professional with a strong background in healthcare, transitioning into finance. Demonstrates exceptional adaptability and interpersonal skills, with a proven ability to work independently. Quick learner with a solid work ethic, ready to tackle new challenges in a dynamic environment.
Overview
12
12
years of professional experience
Work History
Expanded Functions Dental Assistant
Robert Pratt DMD
Pendleton
06.2018 - Current
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized instruments and maintained cleanliness of treatment areas.
- Managed patient records and scheduled appointments efficiently.
- Aided the dentist in various procedures using dental tools and materials.
- Educated patients on oral hygiene practices and post-treatment care.
- Operated dental radiography equipment for imaging needs.
- Provided direct patient care in a manner that promoted comfort and safety for all patients.
- Performed basic supportive services.
- Explained insurance benefits to patients in order to maximize their coverage.
- Verified accuracy of patient information before each appointment by reviewing existing records or collecting new data.
- Demonstrated knowledge of dental terminology in order to communicate effectively with colleagues and other health professionals.
- Organized patient charts prior to appointments by gathering necessary documents.
- Greeted incoming patients with courtesy while providing them with necessary paperwork.
- Scheduled appointments for both new and returning patients based on availability.
- Answered phones professionally while responding promptly to inquiries from staff members or patients.
- Updated patient records with new data and treatment information.
- Made impressions and took impressions for mouthguards.
- Applied topical agents to patients.
- Maintained Sterilization Area according to OSHA guidelines and sterilized all instruments after use.
- Assisted dentist during complex surgical procedures such as root canals or extractions.
- Ensured that all dental equipment was properly maintained and serviced regularly.
- Performed chair-side dental assisting during patient examinations and treatments, including taking radiographs, impressions, and pouring up models.
- Prepared treatment rooms for patient procedures by setting out instruments and materials.
- Established clean, sterile and welcoming environment for patients.
Front Desk Receptionist
Dr. Kent Walker
Pendleton
03.2016 - 06.2018
- Greeted patients warmly upon arrival, ensuring a welcoming atmosphere.
- Answered phone calls promptly, directing inquiries to appropriate staff members.
- Maintained patient records accurately, ensuring confidentiality and compliance.
- Organized office supplies and equipment, ensuring a tidy reception area.
- Coordinated communication between patients and healthcare providers effectively.
- Handled patient inquiries with professionalism, providing necessary information and support.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
Sales Representative
Verizon
Pendleton
01.2014 - 03.2016
- Presented product features and benefits to prospective customers effectively.
- Conducted market research to identify new sales opportunities and trends.
- Collaborated with marketing team to align promotional strategies with sales goals.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Analyzed customer feedback to improve products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Education
EFDA - Radiology And Dental Assisting
Dale Foundation
Online09-2019
Skills
- Medical record keeping
- Professional demeanor
- Personable communication
- Task prioritization
- Data entry
- Goal setting
- Multitasking abilities
- Appointment scheduling
- Insurance verification
- Equipment maintenance
- Problem solving
- Attention to detail
- Adaptable to change
- Patient care excellence
References
References available upon request.
Timeline
Expanded Functions Dental Assistant
Robert Pratt DMD
06.2018 - Current
Front Desk Receptionist
Dr. Kent Walker
03.2016 - 06.2018
Sales Representative
Verizon
01.2014 - 03.2016
EFDA - Radiology And Dental Assisting
Dale Foundation