Jennifer Theriot
Norman,OK
Summary
Proven leader in enhancing compliance and revenue integrity, notably at both ASTHS and Arbuckle Memorial Hospital. Expert in regulatory expertise and ethical leadership, I spearheaded initiatives that fostered cross-functional collaboration and leveraged data analytics for risk assessment, achieving significant improvements in compliance monitoring and team management. Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach. Bringing over 20 years of experience in Healthcare Compliance and Leadership. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Chief Compliance Officer
Absentee Shawnee Tribal Healthcare System
05.2023 - Current
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Mentored junior staff members by offering insights into complex compliance-related problems while promoting professional development opportunities.
- Established effective communication channels between functional departments to facilitate information sharing related to regulatory requirements and best practices.
- Consistently updated knowledge of relevant laws, regulations, standards to ensure continuous alignment with current guidelines.
- Implemented a culture of continuous improvement within the compliance department by regularly reviewing processes, policies, and systems for potential enhancements.
- Improved cross-functional collaboration with key stakeholders, fostering a culture of compliance throughout the organization.
- Leveraged data analytics tools for improved trend identification and risk assessment capabilities within the compliance program.
- Evaluated emerging risks in the industry to proactively address potential challenges and maintain business continuity.
- Advised senior leadership on strategic initiatives from a compliance perspective, ensuring alignment with organizational values and objectives.
- Collaborated with legal counsel on matters related to enforcement actions, litigation, or settlement negotiations, protecting company interests.
Director of Revenue Cycle
Arbuckle Memorial Hospital
02.2020 - 04.2023
- Maintained a high degree of accuracy in data reporting with regular reconciliation between general ledger accounts related to revenue cycle transactions.
- Achieved a high level of compliance by implementing strict adherence to regulatory guidelines, including HIPAA privacy rules.
- Boosted patient satisfaction by providing timely, accurate billing statements and addressing inquiries with professionalism and empathy.
- Increased revenue by streamlining billing processes and implementing effective collection strategies.
- Developed customized training programs for staff, resulting in increased efficiency and productivity within the department.
- Contributed to staff retention efforts by fostering a positive work environment, promoting teamwork, and recognizing employee achievements regularly.
- Enhanced cash flow by promptly identifying and resolving discrepancies in payment postings and adjustments.
- Decreased denials by conducting thorough audits of charge capture procedures and providing feedback to clinical teams on documentation requirements.
- Ensured timely claim submission by effectively managing coding workflows within the department.
- Negotiated favorable contracts with vendors for services such as medical transcription, coding assistance, or practice management software subscriptions.
- Reduced outstanding accounts receivable balances by diligently monitoring aging reports and following up on overdue invoices.
- Optimized software usage through regular system updates, customization of modules, and staff training sessions.
- Identified discrepancies between budgetary targets and actual revenue and expenses.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Senior Compliance/Revenue Cycle Auditor
Gulfport Memorial Hospital
06.2014 - 12.2019
- Planned and executed follow-up audits at appropriate intervals.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Communicated with auditee staff to obtain necessary information for audits.
- Executed audit phases and entered data into accounting software for analysis.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Analyzed data and findings to prepare reports detailing financial information.
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
- Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
- Facilitated training sessions for junior auditors, enhancing team proficiency and audit quality.
- Enhanced effectiveness of internal audit function through strategic planning and goal setting.
- Streamlined audit documentation, ensuring accurate and accessible audit trails.
- Optimized resource allocation during audit projects, maximizing team productivity and effectiveness.
- Reinforced financial integrity by enforcing strict adherence to regulatory standards and internal policies.
- Strengthened stakeholder confidence with transparent and clear communication of audit findings.
- Maintained integrity of general ledger and chart of accounts.
Laboratory Quality Control Coordinator
Arlington Cancer Center
04.1992 - 03.2012
- Assisted in the development of new test methods, contributing to enhanced quality control capabilities.
- Coordinated with other departments to facilitate timely resolution of identified quality issues or concerns.
- Supported a culture of continuous improvement by encouraging feedback from team members on potential process enhancements.
- Reviewed test results for accuracy, providing guidance to technicians when necessary to correct any discrepancies detected during analysis.
- Ensured compliance with industry standards and regulations, conducting regular audits of laboratory processes.
- Participated in external audits and inspections, demonstrating the effectiveness of established quality control systems.
- Optimized lab performance by streamlining sample processing workflows.
- Maintained up-to-date knowledge of relevant industry trends, ensuring that laboratory practices remained current and effective.
- Increased overall lab productivity by identifying opportunities for improvement and implementing solutions.
- Served as an escalation point for challenging cases requiring expert insight into appropriate testing methodologies or interpretation of complex data sets.
- Evaluated laboratory equipment performance, coordinating maintenance and calibration activities as needed.
- Championed safety initiatives throughout the laboratory environment, promoting a culture of responsibility and accountability regarding risk management and hazard mitigation.
- Completed recordkeeping, filing and data entry duties.
- Performed technical and quality systems audits of laboratory.
- Diagnosed and reported malfunctions of technical equipment.
Education
Master of Arts - Healthcare Compliance Law
Liberty University
Lynchburg, VA05.2021
Bachelor of Science - Biology
Oklahoma State University
Stillwater, OK12.1990
High School Diploma -
Dickson High School
Ardmore, OK05.1986
Skills
- Ethical Leadership
- Regulatory expertise
- Team Management
- Legal knowledge
- Audit Coordination
- Compliance Monitoring
- Data privacy
- Internal Controls
- Corporate Governance
- Legal Research
- Auditing processes
- Investigations skills
- Documentation Review
- Regulatory knowledge
- Policy analysis
- Risk Management
- Federal and state regulations
- Regulations enforcement
- Project Coordination
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Relationship and Team Building
- Reliability
- Leadership and People Development
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Client Relationship Building
- Decision-Making
- People and Culture
- Management Team Leadership
- Executive Leadership
- Team building
- Task Prioritization
- Effective Communicator and Public Speaker
- Analytical Thinking
Certification
CPC: Certified Professional Coder
CRC: Certified Risk Adjustment Coder
CPCO: Certified Professional Compliance Officer
CDEO: Certified Documentation Expert Outpatient
CPC, CRC, CPCO, CDEO
My certifications are all AAPC: American Association of Professional Coders. They are all active.
Timeline
Chief Compliance Officer
Absentee Shawnee Tribal Healthcare System
05.2023 - Current
Director of Revenue Cycle
Arbuckle Memorial Hospital
02.2020 - 04.2023
Senior Compliance/Revenue Cycle Auditor
Gulfport Memorial Hospital
06.2014 - 12.2019
Laboratory Quality Control Coordinator
Arlington Cancer Center
04.1992 - 03.2012
Master of Arts - Healthcare Compliance Law
Liberty University
Bachelor of Science - Biology
Oklahoma State University
High School Diploma -
Dickson High School