Jennifer Thetga
Summary
- I am an energetic, results oriented team-player eager to bring my strong administrative skills to a growing company that needs top level, professional support.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Manager
Marengo Morton Architects
10.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Submit application, plan and documents to the City of San Diego and coordinate with City reviewer for obtaining the final permit.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Office Administrator / Project Coordinator
Charco Design and Build Inc.
10.2021 - 10.2022
- Accounts Payable and Accounts Receivable
- Coordinating with Sub contractors on current projects., Invoices and Bids
- Primary liason between clients, project managers and sub contractors
- Manages office operations on a daily basis
Service Director Assistant (contract)
Lexus
12.2020 - 07.2021
- Assisted with the processing of repair orders and closure of open tickets
- Acted as a customer liaison between the service department and the customers
- Processed warranty claims
Admin assistant (Contract)
Glanz Signing and graphics
08.2020 - 12.2020
- Prepared proposals for submittal to clients
- Processed and approved employees' hours and timecards
- Assisted with Human Resource duties such as payroll, employee relations, and scheduling
- Managed the procurement of office supplies
- Acted as the office liaison with clients and the first point of contact for the office
Admin assistant (Contract)
Johnson Consulting
07.2020 - 08.2020
- Answering telephones and reading emails for distribution to the engineers
Assistant to the Director of Finance
Koons Dodge-Chrysler
09.2018 - 03.2020
- Reviewing all sales contracts for financial compliance, interfacing with financial funding institutions to ensure that contracts are processed and funded properly
- Coordinating with all sales managers to enforce corporate compliance rules
- Providing financial reports and statics to the Director of Finance
Executive Assistant to the General Manager
Sterling Motorcars / BMW of Sterling
11.2013 - 09.2018
- Primary liaison between departments, clients, and vendors
- Supported the General Manager with personal document management, calendar organization, travel planning, meeting preparation and delivery of monthly financial reports
- Managed executive calendar and coordinates weekly department meetings
- Assisted in the development of meeting agendas to increase meeting efficiency
- Prepared and drafted all outgoing correspondence in a timely manner
- Screened and previewed incoming correspondence and telephone contacts
- Assisted with the development and management of vendor and customer relationships
- Planned and executed multiple successful marketing events and customer appreciation events for the luxury Motorcar group including BMW, Lamborghini and McLaren
Counter Manager
Nordstrom
12.2011 - 11.2013
- Managed daily operations of the assigned counter for exclusive fragrance and cosmetic lines
- Developed customer relationships and established a repeat customer base
- Resolved customer issues and complaints
- Demonstrating and recommended specific products to meet the individual needs of each customer
- Planned and executed multiple successful marketing events and product shows
Sales Associate
Sterling Jewelers
11.2005 - 12.2011
- Developed new customer relations through telephone contact with clients and direct sales activities
- Successfully resolved customer issues and complaints
- Ensured that each customer received outstanding service by providing a friendly environment
- Greeting and acknowledging every customer, developing repeat customer relationships
- Maintained a solid product knowledge, and market awareness of all promotions and advertisements of our stores and of our competitors
Education
AA - Mass Communication
AMA Computer University
BS - Computer Science
San Sebastian College
High School Diploma -
National School of Business and Arts
Skills
- Microsoft Office Suite (Excel, Word, PowerPoint, Teams)
- Vendor Relations
- Ordering/distributing office supplies
- Executive administrative support
- Calendar/Schedule management
- Problem resolution
- Financial compliance and loan processing
- Routinely meets/ exceeds goals and deadlines
- Attention to details
- Filing and data archiving
Skills Experience
- Microsoft Office Suite (Excel, Word, PowerPoint, Teams)
- Vendor Relations
- Ordering/distributing office supplies
- Executive administrative support
- Calendar/Schedule management
- Problem resolution
- Financial compliance and loan processing
- Routinely meets/ exceeds goals and deadlines
- Attention to details
- Filing and data archiving
Certification
Development Services Department - City of San Diego
Discretionary Professional Certificate
Timeline
Office Manager
Marengo Morton Architects
10.2022 - Current
Office Administrator / Project Coordinator
Charco Design and Build Inc.
10.2021 - 10.2022
Service Director Assistant (contract)
Lexus
12.2020 - 07.2021
Admin assistant (Contract)
Glanz Signing and graphics
08.2020 - 12.2020
Admin assistant (Contract)
Johnson Consulting
07.2020 - 08.2020
Assistant to the Director of Finance
Koons Dodge-Chrysler
09.2018 - 03.2020
Executive Assistant to the General Manager
Sterling Motorcars / BMW of Sterling
11.2013 - 09.2018
Counter Manager
Nordstrom
12.2011 - 11.2013
Sales Associate
Sterling Jewelers
11.2005 - 12.2011
BS - Computer Science
San Sebastian College
High School Diploma -
National School of Business and Arts
AA - Mass Communication
AMA Computer University