Jennifer Thievon
Forked River,NJ
Summary
Accomplished, energetic team player with over 15 years of experience in the medical communications industry, including management. Collaborative partner who streamlines operations to ensure efficiency within a fast paced, ever-changing business environment. Mobilize stakeholder relationships and achieve long-term satisfaction with key clients. Strong verbal and written communication skills. Highly organized, experienced in leading a multifunctional team, adept at multi-tasking and prioritizing activities. Strong management skills, and able/eager to motivate others while maintaining a level head in high pressure situations.
Overview
36
36
years of professional experience
Work History
Sr. Project Director
MedForce/PharmForce
09.2010 - 12.2023
- Responsible for simultaneously managing all aspects of multiple medical education programs from inception to completion that include: Speaker Bureau Programs, National/Regional/Local teleconferences, National/Regional/Local web conferences, On Demand and Live Speaker Training Events as well as various other project related initiatives.
- Responsible for project team management, budget development, maintenance and reconciliation, managing external suppliers, keeping programs on time and focused on primary objectives, providing ongoing updates to internal team members and client contact(s), and resource management.
- Managing budgeting, financial monitoring, and reconciliation of individual programs associated to projects.
- Managing and maintaining contracting for all level HCPs within branded speaker bureau inclusive of KOLs, National, Regional and Local tiered speakers.
- Facilitating development of all project activities, including but not limited to; faculty recruitment and ongoing communication, audience generation, content development, logistics management, registration/participant communication, program material production and distribution, supplier/vendor performance, and centralized e- file management.
- Assisting in skills development and mentoring of team members, Assisting in training new program team members as required.
- Maintaining time management, Verifying and providing Compliance Reporting.
- Project Set up and Process Development, Project SOP Development
- Team coordination, training and communication development of project specific information/directives.
- Management of Speaker Nomination Process, Management & Retention of Speaker Contracting & Exclusion Verifications, Maintenance & Retention of Speaker CVs & Bios, Maintenance, recording and retention of client provided Speaker IDs.
- Management of speaker training web conferences, web demos and any additional conference service requests required.
- Management of special project initiatives set ups, inclusive of web conferences and or teleconferences,
- Ongoing monitoring of Speaker Usage & Capping guidelines, Regional, District and or Territorial Budget Allocations, Management of Compliancy Reporting, Verifications and Uploading.
- Management of program/project reconciliation procedures, Provision of EOY Project Reconciliation & Verifications, Administration of any Project/Client Audits
- Management of team resources hours and time off
Meeting Planner II
Advanced Health Media
08.2007 - 05.2009
- Responsible for executing logistics for medical education events
- Ensure Advanced Health Media’s commitments of compliance are met on-schedule and within budget
- Maintain consistent communication with Sales Representatives and Internal Staff throughout the meeting planning process
- Execute database management selection or confirmation of venue, menu and audiovisual equipment
- Budget management
- Coordinate payment with venues
- Effectively communicate with clients
- Review faculty contracts ensuring meeting materials are complete and accurate
- Create and distribute event invitations.
- Improved event attendance by implementing strategic marketing and outreach initiatives for meeting promotions.
- Streamlined registration processes for enhanced customer satisfaction and increased efficiency in attendee management.
- Negotiated favorable contracts with vendors, securing optimal pricing and services for all aspects of meetings.
- Managed budgets effectively to ensure cost savings while maintaining high-quality events and experiences for attendees.
- Developed comprehensive event timelines, ensuring seamless execution of all logistical elements from start to finish.
- Built strong relationships with clients by consistently delivering exceptional service and exceeding expectations throughout the planning process.
- Conducted thorough post-event evaluations to identify areas of improvement, leading to continuous enhancement of future meetings.
Project/Demo Loan Coordinator
Grass Valley USA, LLC
01.1997 - 11.2006
- Managed over $3 million of inventory consisting of electronic equipment for all of North America Sales
- Appointed demonstrators and technical engineers for customer evaluations and trade shows
- Coordinated all logistics for over 30 yearly tradeshows
- Managed and administered all shipments of electronic equipment via customs and or local shipping agencies
- Specialized in customs paperwork consisting of SLI, HTS and Carnets
- Served as liaison between key customers, order processing and manufacturing to assure order accuracy and customer expectation fulfillment
- Coordinated and oversaw distribution for company announcements to our Resale Partners
- Provided administrative support for Vice President of Sales and 8 Regional Managers.
Administrative Secretary/Financial Counselor
Carrier Center for Counseling & Outpatient Treatment Center
01.1994 - 01.1997
- Managed all duties of secretarial staff
- Assisted Satellite Director of all operations of the center
- Assessed patient financial capacities
- Arbitrated payment arrangements between patient and financial department
- Responsible for all reports, manuals and patient correspondence
- Controlled all financial duties of administration; office supply purchases, office equipment, AP/AR
- Scheduled appointments and answered phones.
Marketing Coordinator
Paulus, Sokolowski & Sartor, Inc.
01.1988 - 01.1991
- Provided administrative support to the Vice President of Marketing
- Generated monthly and annual production forecast
- Maintained the upkeep of database for company contacts for the entire company
- Assisted in the design and layout of sell sheets, collateral, etc
- In-Charge of updating, changes and additions on company resumes.
Accounting Clerk
Paulus, Sokolowski & Sartor, Inc.
01.1988 - 01.1991
- Assisted and processed all employee time sheets
- General clerical duties
- Reconciled companies bank statements.
Education
Skills
- Client Relationship Building
- Strategic Communications
- Leadership
- Time Management
- Internal Communications
- Interpersonal Skills
- Microsoft Office
- Customer Service Management
- Organization Skill
- Meeting Facilitation
- Training and Development
- Vendor Management
- Problem Solving
- Resource Allocation
- Customer Service
- Client Relations
- Project Management
- Attention to Detail
- Conflict Resolution
- Quality Assurance
- Creative Thinking
- Cross-functional Collaboration
- Organizational Skills
- Adaptability and Flexibility
- Strategic Planning
- Budgeting and Forecasting
- Team Leadership
- Decision Making
- Task Prioritization
- Process Improvement
- Program Evaluation
- Contract Negotiation
- Materials Procurement
- Budget Administration
- Project Scope
- Progress Tracking
- Schedule Management
- Team Collaboration
- Staff Management
- Vendor Selection
- Budget Control
- Documentation and Reporting
- Customer Relationship Management
Other Work Experience
- Hunterdon Youth Shelter
- DN Construction, LLC
Tel
908 963-8147
References
Excellent references furnished upon request.
Timeline
Sr. Project Director
MedForce/PharmForce
09.2010 - 12.2023
Meeting Planner II
Advanced Health Media
08.2007 - 05.2009
Project/Demo Loan Coordinator
Grass Valley USA, LLC
01.1997 - 11.2006
Administrative Secretary/Financial Counselor
Carrier Center for Counseling & Outpatient Treatment Center
01.1994 - 01.1997
Marketing Coordinator
Paulus, Sokolowski & Sartor, Inc.
01.1988 - 01.1991
Accounting Clerk
Paulus, Sokolowski & Sartor, Inc.
01.1988 - 01.1991
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