Jennifer Thomas

Facilitate group psychoeducation sessions while adhering to the established curriculum.

• Deliver emotional support and guidance during group sessions to foster participant engagement and trust.
• Direct difficult or emotional conversations to maintain a safe and productive group environment.
• Maintain accurate records of participation and session topics discussed
• Monitor group dynamics to promote respectful communication and enhance group cohesion.
• Maintain an effective schedule to carry out all required tasks

Assessed patient biopsychosocial stressors (housing, financial, legal, medical, employment) and developed strategies to address needs during and after treatment.

• Participate in weekly multidisciplinary treatment team as part of ongoing assessment of patient needs and plan for discharge.
• Completed documentation for FMLA and Short-Term Disability.
• Documented case notes and maintained accurate client records in compliance with regulations.
• Advocated for clients' needs in recovery community, facilitating access to resources and support for positive change.
• Provided referrals to health care providers and community resources, enhancing client access to necessary services.

Coordinated office activities to streamline daily operations and enhance team productivity.

• Scheduled appointments and managed employee schedules to support efficient office operations.
• Trained new staff on office procedures and software applications to facilitate onboarding and improve team integration.
• Implemented process improvements to enhance workflow efficiency.
• Maintained filing systems to ensure efficient document retrieval.
• Responded promptly to customer inquiries via phone or email.