JENNIFER THOMPSON
WV
Summary
PROFESSIONAL SUMMERY Experienced sales representative with over 25 years of experience. Excellent reputation for building client relationships, closing sales contracts and improving customer satisfaction.
Overview
25
25
years of professional experience
Work History
Business Development Executive
Nexstar, Media Group WDVM, Matrix
08.2021 - Current
- 95% road travel telework
- SRM Systems, , Wide Orbit Sales, Wide Orbit Traffic, System 21 processes, Power point, Excel
- Promoting and selling Broadcast Television commercials, Streaming pre-roll and post roll commercials,
- Digital, GEO Fencing, Website and Social Media Campaigns
- Develop and build upon business-to-business Relationships,
- Cold Calling and prospecting with a hunter mentality
- Performing CMAs and proposing packages to meet the needs of the client
- Scheduling and working with production team to create the commercials and banner ads
- Brainstorming and creating ideas for successful commercials and scripts
- Closing Sales, meeting and exceeding sales goals.
- Completed and submitted monthly and yearly reports to support executive decision making
- Identified business development challenges and customer concerns for proactive resolution
- Developed customer relationships and increased overall sales by 35%
- Increased sales volume by adding 25 accounts in West Virginia territory
Account Manager/ Outside Sales Manager
Jennifer Thompson, Dry First Restoration
12.2020 - 08.2021
- 100% travel position with 98 % road and travel time
- Prospect/ cold calling with a hunter mentality to find and secure new clients to grow business
- Educating new clients of restoration services offered (mold, water, fire, build back) and how we can service their customers
- Meeting needs of clients and assisting in placements of their contents and needs
- Reaching out to current clients and those that have dropped off to bring them back to current business
- Work directly with real estate, property managers, resort and hotel staff as clientele
- Hosting breakfast and lunch presentations for small and large groups to as well as one on one meetings with decision makers
- Consistent follow up and presence with clients and keeping detailed notes and in Sales force and CRM
- Dash system
- Attend Chamber, BNI and networking events to meet and prospect new leads.
- Developed pipeline to monitor sales progress and boost company revenue
- Analyzed key competitors to respond to competitive threats
Outside Sales
Builderup/ Chaney Enterprises
01.2018 - 12.2020
- Effectively communicated with architects, engineers, customers, and team members
- Delivered and reviewed quotations with customers
- Provided samples and demonstrations of products, emphasizing the value-added features of the products and services provided
- Attended networking functions to help expand and strengthen our brand and improve relationships with customers
- Made business-to-business cold calls in person, on the phone, and emails
- Traveled to job sites, made notes, and communicated with contractors and home owners
- Followed up on appointments, correspondence, and leads
- Followed up on quotes, showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Director of Sales
Phelps Industrial Products
01.2017 - 01.2019
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
- Built a book of businesses in Maryland, Washington, DC, Virginia, Pennsylvania, and Delaware
- Solicited business and built relationships with Federal, State, County, and municipal government Agencies and governmental contractors, power plants, and waste water treatment centers
- Determined the client's needs, presented products, and submitted estimates and purchase orders
- Researched the needed materials to meet the needs of the clients' specs and drawings to quote adequately the materials needed
- Worked hand in hand with the inside sales team and warehouse production
- Attended networking meetings and trade shows to promote the business.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels
- Provided recommendations to promote brand effectiveness and product benefits, resulting in securing 42 long-term accounts
Marketing Outside Sales Representative
The Maryland Pennysaver
10.2012 - 12.2017
- Budget Buster Weekly Awards 2012, 2013, 2014 and Monthly Awards 2012, 2013, 2014
- Head of Sales and Accounts for three books and Back-Up Representative for five additional publications
- Business-to-business cold calls with over 100 face-to-face visits per week, resulting in an average of 35- 50% closed sales
- Presented the print and online services, overcoming objections, and closing sales
- Met and exceeded sales goals and quotas
- Produced invoices and collected an average of $10,000 to $15,000.00 per month.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Maintained energy and enthusiasm in fast-paced environment
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Identified issues, analyzed information and provided solutions to problems
Marketing Manager
Duraclean Restoration Services
08.2010 - 01.2012
- Developed points of contact and partnerships with over 800 insurance agents
- Made presentations to explain the restoration business and the varieties of services offered
- Represented Duraclean at many trade shows, vendor events, and business meetings, including BNI weekly group meetings
- Scheduled and gave estimates for carpet cleaning and vent cleaning services, closing 75% of all estimates
- Answered and re-routed calls when in the office assisting to dispatch crews
- Kept accurate files on clients and insurance agents, used Excel spreadsheets to track jobs completed and upcoming potentials.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales
- Maintained documentation, detailing assignments, in-progress work and completed project milestones
Outside Sales Representative
Cox Auto Mart
02.2007 - 07.2010
- Conducted business-to-business sales calls, both scheduled and cold calls, to car dealerships in Brevard
- County, Florida
- Create and maintain strong relationships with Dealership Owners, General Managers, Assistant Managers
- Upsold products with superb customer service to new and existing customers
- Prepared all information for the cars and current specials and photographed and created ad copy
- Met sales goals and yearly quotas, collecting payments of $5000 to $10,000 per week per book.
- Established new accounts through cold calling and personal visits to potential customers.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Performed required travel for training and scheduled events.
- Managed territory budget to support development of regional and territory leads.
- Built strong client rapport to establish diversified network of connections.
Front Line Time Share Sales Representative
Ron Jons Cape Caribe Resort
08.2004 - 01.2007
- Develop relationships and learn about the clients' needs and concerns
- Conducted property tours with OPC clients on an ocean front luxury resort
- Present the benefits of timeshare and RCI the exchange company associated
- Overcame objections and closed sales within a 90-minute time frame
- Prepared paperwork for deeds and kept detailed records of all sales
- Multi-million-dollar producer collecting 10-20% down payment deposits or full payments of $12,000 to $42,000 at times of sales
- Rookie of the Year 2005, Quarterly Sales Representative Awards 2005, 2006, 2007, Monthly Sales Awards 2004, 2005, 2006, 2007
- Resolved problems, improved operations and provided exceptional service
- Increased customer satisfaction by resolving issues
Education
Sherry Levington Sales Closing Training -
Sherry Levington Sales
Cape Canaveral FL2022
AA - Paralegal Studies
College of Southern Maryland
Prince Frederick MD2021
Real Estate License -
Florida School of Real Estate
Merritt Island 2021
Real Estate License -
West Virginia Spruce School of Real Estate
Charles Town, WV2020
Skills
- Successful Marketer/ Net-worker Top Notch Business Development
- Excellent Closing Technique/Skills Outstanding Cold Calling Technique
- Remarkable Inside/Outside Sales Persuasive Presenter with Attention to Detail
- Relationship building and rapport
- Business development and planning
- Critical and creative thinking
- Prospect targeting, relationship building and management
- Sales pipeline management
Accomplishments
- Business Networking International, Prince Frederick, Md., Chapter
- Chambers of Commerce—Calvert, Charles, and St
- Mary’s Counties
- Women 2 Women Networking American Builders Contractors Networking Group 1.Cocoa Beach Chamber of Commerce 2.Leads groups/ Cocoa Beach BNI
Timeline
Business Development Executive
Nexstar, Media Group WDVM, Matrix
08.2021 - Current
Account Manager/ Outside Sales Manager
Jennifer Thompson, Dry First Restoration
12.2020 - 08.2021
Outside Sales
Builderup/ Chaney Enterprises
01.2018 - 12.2020
Director of Sales
Phelps Industrial Products
01.2017 - 01.2019
Marketing Outside Sales Representative
The Maryland Pennysaver
10.2012 - 12.2017
Marketing Manager
Duraclean Restoration Services
08.2010 - 01.2012
Outside Sales Representative
Cox Auto Mart
02.2007 - 07.2010
Front Line Time Share Sales Representative
Ron Jons Cape Caribe Resort
08.2004 - 01.2007
Sherry Levington Sales Closing Training -
Sherry Levington Sales
AA - Paralegal Studies
College of Southern Maryland
Real Estate License -
Florida School of Real Estate
Real Estate License -
West Virginia Spruce School of Real Estate
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