Jennifer Ticer

Assist banquet servers with all event equipment. Clean all dishware including utensils at the end of the night. Store equipment at the end of the night.

-Assisted guests with making reservations. kept detailed notes of guests visits through opentable to ensure guest experience was memorable. Kept detailed notes of dietary restrictions through opentable. Maintained regular flow of restaurant making sure all reservations were accounted for while allowing walk ins to come in at the same time. Assisted guests with making reservations over the phone. Blocked off reservations through Opentable when we hosted private events. Took to-go orders over the phone. Assigned server sections typically there were 12 servers per shift. Sanitized menus constantly throughout shift. Checked mail for Managers.

-Polished all plates needed for expaditing. Went over all 86'd food with head chef to ensure guest knew if food item they came in for was available. Pressed Lime juice for bartenders. Kept table positions in place to minimize given wrong food to guest. Manager or Chef ran food with dietary restriction.

- Assisted server with non- alcoholic drinks to the table. Sanitized tables after guest meals. Swept under the table. Interacted with hostess to ensure large parties were ready fifteen minutes before their arrival. Assisted servers and Bartenders with equipment they needed from storage.

-Guided guest through the menu. Made drink recommendations according through their last visit according to notes on Opentable. Went over any dietary restrictions. Asked for identification if guest looked under thirty-five. Kept station cleaned by following a clean as you go method. During slow time refilled salt shakers and pepper. Refilled ice . Made coffee. Made ice tea. Did silverware roll-ups. Restocked tortilla chip baskets. Refilled chip machine. Restocked glassware. Polished wine glasses. Made Cappuccinos for guests. Assisted guest with room charge.