Jennifer Tidball
Columbia,MO
Summary
Results-oriented professional with expertise in operations oversight and stakeholder collaboration. Recognized for driving technology integration and enhancing service delivery within educational frameworks, committed to fostering environments where students thrive.
Overview
31
31
years of professional experience
Work History
Senior Director Strategic Programs for Students
Missouri School Boards' Association
Columbia, MO
11.2024 - Current
- Promote and support the Medicaid Consortium, the Missouri School Boards' Association's service for school-based Medicaid claiming.
- Advocate for school district opportunities to maximize Medicaid revenues.
- Understand what school districts need to ensure students are healthy, well, and ready to learn in the classroom.
- Engage stakeholders and build partnerships to create solutions for schools to support student health and wellness.
- Helping lead technology upgrades to the Medicaid Consortium platform.
Chief Operating Officer
Missouri Department of Social Services
Jefferson City, Missouri
08.2014 - 09.2024
- Oversee day to day department operations to deliver quality services, meet timeframe requirements, provide excellent customer service, ensure responsiveness and ensure stewardship of taxpayer dollars.
- Initiate and promote partnerships with private and public organizations with like missions and goals.
- Liaison with Office of Administration, Governor’s Office, General Assembly, other state departments and stakeholders (contractors, nonprofits, service organizations).
- Maintain knowledge of and work with divisions, legal counsel and financial staff on the impact of legislation and proposed legislation; budget proposals and actions; and proposed and final federal regulations.
Acting Department Director
Missouri Department of Social Services
Jefferson City, Missouri
01.2017 - 05.2017
- Provide executive leadership for the Department of Social Services. The Department has responsibility for Missouri’s child welfare program; income support programs, including TANF, SNAP, child care assistance, CSBG, LIHEAP and child support; Medicaid program and programs to rehabilitate youth adjudicated under delinquency statues.
- Administer a $9.6 billion budget with 6,700 FTE tasked with providing services to ensure all Missouri citizens are empowered to live safe, healthy and productive lives.
- Work with Cabinet colleagues, trade organizations and other social services agencies to develop partnerships and understand how the Department can best deploy resources to empower and support the unique needs in Missouri communities.
Chief Financial Officer
Missouri Department of Social Services
Jefferson City, Missouri
07.2007 - 08.2014
- Directed a division of 90 staff responsible for providing budget, fiscal and administrative support services to all Department of Social Services divisions and programs.
- Budget Development and Expenditure Control ($8.9 billion in FY 2014)
- Federal Funds Management and Reporting (currently 56 grants with a value of over $6.6 billion)
- Department Accounts Payable and Payroll
- Audit and Compliance / Quality Assurance
- Led revenue maximization projects and provider work groups in opportunities to provide more efficient, effective service delivery to Missouri citizens.
Interim Division Director
MO HealthNet Division
Jefferson City, Missouri
05.2013 - 12.2013
- Directed a division of 230 staff responsible for administration of Missouri’s Medicaid program. Key division areas of responsibility included:
- Management of over 100 million payment claims and encounters annually, including prior authorization processes and application of program integrity edits prior to payment.
- Care management initiatives for select groups of Medicaid participants; initiatives target high-cost, medically needy individuals.
- Management and oversight of a managed care plan delivery system for 400,000 Medicaid participants (pregnant women, children and low-income parents living in the metro areas and I-70 corridor).
Deputy Director - Budget
Division of Finance and Administrative Services
Jefferson City, Missouri
02.2002 - 06.2007
- Preparation and submission of the department’s annual budget request.
- Expenditure management and control.
- Worked with legislative teams and testified at budget hearings.
- Led a contract compliance review initiative instrumental in saving $19.5 million in child care program costs.
Misc. Technical and Project Management
Missouri Department of Social Services
Jefferson City, Missouri
02.1995 - 01.2002
- Led a team to implement the Missouri child support payment State Disbursement Unit (SDU), today responsible for receipting and disbursing most Missouri child support payments annually. The SDU was successfully operational within three months of signing a contract with the vendor.
- Led an initiative to implement child support automated system distribution changes required by federal welfare reform legislation. The success of this project was crucial to ensure families received timely, accurate child support payments.
Education
Masters in Public Administration -
University of Missouri
Columbia, Missouri, MO01-1998
Bachelor of Arts - Political Science
University of Missouri
Columbia, Missouri, MO12-1994
Skills
- Medicaid policy
- Budget management
- Stakeholder engagement
- Project management
- Technology integration
- Operations oversight
Timeline
Senior Director Strategic Programs for Students
Missouri School Boards' Association
11.2024 - Current
Acting Department Director
Missouri Department of Social Services
01.2017 - 05.2017
Chief Operating Officer
Missouri Department of Social Services
08.2014 - 09.2024
Interim Division Director
MO HealthNet Division
05.2013 - 12.2013
Chief Financial Officer
Missouri Department of Social Services
07.2007 - 08.2014
Deputy Director - Budget
Division of Finance and Administrative Services
02.2002 - 06.2007
Misc. Technical and Project Management
Missouri Department of Social Services
02.1995 - 01.2002
Masters in Public Administration -
University of Missouri
Bachelor of Arts - Political Science
University of Missouri