Jennifer Tiede

• Planned, developed and implemented strategies to convey information with key decision makers
• Developed and led special events that increased in patient care,knowledge discipline and serviced abilities
• Taught skills in care guidelines, workflow and patient care both classroom and individual instruction
• Supported individuals with mild to severe depression and anxiety to help develop communication, social and daily living skills
• Standard medical assistant daily duties as well as managing all other current Medical Assistants and incoming new hires. Handled patient complaints as well as as write and implement new rules and inforce them.
• Verified insurance and scheduled appointments
• Referrals and Prior Authorizations
• Pre-op exam and paperwork.
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• Audit patient charts and review with employees to correct chart inaccuracies and then input my sign-off approval
• Referrals and authorizations- Rx refills and patient triage.
• Provided guidance and recommended coping mechanisms for youth dealing with difficult issues
• Assisted youth with homework assignments, sports, and fitness, art and literacy
• Planned, developed, and implemented strategies to convey information with key decision makers
• Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified
• Assisted mentees in setting and achieving educational and career goals to encourage independence
• Provided guidance on stress management and grounding techniques to reduce overwhelm
• Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection
• Encouraged exploration of new hobbies and career opportunities to enhance quality of life
• Monitored behavior and reported any incidents to appropriate personnel
• Collaborated with teachers, counselors and administrators to foster access to resources and support
• Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking
• Assisted mentees in developing self-confidence and positive self-image
• Developed and led special events that increased decision making, problem-solving and good judgment
• Served as role model for mentees by demonstrating strong values and ethical standards
• Planned and promoted career planning presentations, work experience programs and career workshops
• Analyzed student academic records to assess educational and career goals
• Helped students develop organizational, time management and study skills
• Educated students on college admissions process and scholarship requirements
• Empowered students through counseling and skill-building exercises
• Developed and implemented student guidance plans to foster academic success
• Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations
• Taught classes and presented self-help or information sessions on subjects related to education and career planning

Some of the daily responsibilities that administrative medical assistants might handle include:

• Scheduling appointments.
• Updating medical records and charts.
• Answering phones.
• Filling out insurance forms and other kinds of paperwork.
• Processing medical insurance payments.
• Sending lab results to doctors or other clinicians.
• Scheduled appointments and verified insurance.
• Referrals and Prior Authorizations and retro- dated
• Took care of office problems/patient complaints.
• Completed clinical procedures and gathered patient data for interpretation by physician
• Documented vital signs and health history for patients in clinic and hospital environments
• Sanitized, restocked, and organized exam rooms and medical equipment
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed

• Sanitized, restocked and organized exam rooms and medical equipment
• Obtained client medical history, medication information, symptoms and allergies
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Collected and documented patient medical information such as blood pressure and weight
• Documented vital signs and health history for patients in clinic and hospital environments
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Completed clinical procedures and gathered patient data for interpretation by physician
• Sanitized, restocked, and organized exam rooms and medical equipment
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed

• Referrals and PAs
• Sanitized, restocked and organized exam rooms and medical equipment
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
• Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Collected and documented patient medical information such as blood pressure and weight
• Called and faxed pharmacies to submit prescriptions and refills
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
• Completed clinical procedures and gathered patient data for interpretation by physician
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
• Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
• Obtained client medical history, including medication information, symptoms and allergies
• Reviewed physician's calendar and scheduled patient appointments by telephone and in-person
• Assisted with routine checks and diagnostic testing by collecting and processing specimens
• Tested and recorded blood glucose levels
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
• Comforted anxious patients before procedures and listened to concerns, offering support and compassion
• Documented vital signs and health history for patients in clinic and hospital environments
• Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
• Taught patients about medications, procedures and care plan instructions
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
• Obtained pre- and post-treatment vital signs and weight
• Prepared initial patient charts for admission
• Obtained all prescribed laboratory testing
• Assisted with patients, supported physical and emotional needs across multiple sites and locations
• Prepared and administered medications to alleviate patient symptoms
• Verified appropriate lab couriers picked up collected lab specimens
• Directed patients to examining rooms and coordinated transportation assistance as necessary
• Equipped patients with assistance required for basic care
• Performed venipuncture and administered vaccinations for patients between ages of 18 and 90
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
• Supported patients across various hospitals with both physical and emotional needs
• Ordered and prepared reagents and supplies
• Ambulated, turned and positioned patients
• Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs
• Compiled necessary documents for surgical billing packages
• Spoke with ER nurses and attending physicians.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations
• Obtained client medical history, medication information, symptoms, and allergies
• Sanitized, restocked, and organized exam rooms and medical equipment
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
• Taught patients about medications, procedures, and care plan instructions
• Verified patient insurance coverage and collected required co-payments
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
• Performed medical records management, including filing, organizing and scanning documents
• Answered telephone calls to offer office information, answer questions, and direct calls to staff
• Completed EKGs and other tests based on patient presentation in office
• Measured patient spirometry
• Obtained and documented patient medical history, vital signs and current complaints at intake
• Explained procedures to patients to reduce anxieties and increase patient cooperation
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation
• Oriented and trained new staff on proper procedures and policies
• Measured patient pulse oximetry
• Collected pertinent data and calculations to aid physician in interpreting results
• Helped improve patient outcomes by educating and advising on relevant treatments and care
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records
• Liaised with patients and addressed inquiries, appointment requests and billing questions

• Precepted newly hired medical assistants to train each on office procedures and important tasks
• Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits
• Monitored office procedures to correct problems and implement proactive improvements for better patient flow
• Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs
• Documented patient information in EMR and prepared paperwork for medical records
• Assisted physicians and nurses with clinical procedures such as Colposcopies, Endometriosis treatment and punch biopsies
• Pap smears and breast exams
• Coordinated work of junior staff to keep team performance high and effectively handle needs of 90+ patients per day.
• Prepared and administered medications to alleviate patient symptoms
• Assisted with routine checks and diagnostic testing by collecting and processing specimens
• Sanitized, restocked, and organized exam rooms and medical equipment
• Collected and documented patient medical information such as blood pressure and weight
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations
• Called and faxed pharmacies to submit prescriptions and refills
• Documented vital signs and health history for patients in clinic and hospital environments
• Taught patients about medications, procedures, and care plan instructions
• Assisted physicians and nurses with clinical procedures following safe practices
• Audited samples and refrigerated medications to verify freshness and remove any expired packages
• Coordinated work of junior staff to keep team performance high and effectively handle needs of 10+ patients per day
• Documented patient information in EMR and prepared paperwork for medical staff
• Collected co-payments from patients for visits and completed daily cash deposits to secure funds
• Enforced department policies and procedures to keep team operating effectively and delivering top-notch care

• Sanitized, restocked and organized exam rooms and medical equipment
• Obtained client medical history, medication information, symptoms and allergies
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Collected and documented patient medical information such as blood pressure and weight
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Documented vital signs and health history for patients in clinic and hospital environments
• Called and faxed pharmacies to submit prescriptions and refills
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.