Jennifer Tompkins
Glendale,AZ
Summary
Well-organized Job Title skilled at providing customers with accurate and quick service. Offering Number years of experience in customer service, preparing Type food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Hardworking Deli Clerk with Number years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Dedicated worker offering extensive history preparing salads, soup and sandwiches for customers. Fulfilled supplementary orders for drinks and desserts before serving ordered food. Excellent multitasker with charming personality. Motivated Job Title offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills. Experienced Job Title brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service. Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Adaptable Job Title accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Deli Clerk
Frys Food
01.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Offered product samples to customers, generating additional sales through taste-testing.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Owner/Operator
Honeybee Housekeeping
08.2010 - 01.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
Education
Diploma -
El Segundo High School
El Segundo, CASkills
- Sales Expertise
- Loading and Unloading
- Product Stocking and Rotation
- Dependable and Cooperative
- Personal Shopping
- Product Recommendations
- Front of House Management
- Preventing Food Spoilage
- Coordinating Reservations
- Workstation Setup and Breakdown
- Brand Promotion
- Weights and Measurements
- Server and Staff Support
- Cleanliness and Sanitation
- Temperature Assessments
- Order Discrepancy Reporting
- Teamwork and Collaboration
- Effective Customer Communication
- Training and Motivation
- Cutting Techniques
- Covid Symptom Screening
- Ordering Procedures
- Product Knowledge
- Deli Equipment Operation
- Proper Storage Procedures
- Hospitality and Accommodation
- Customer Service
- Cross-Selling Products and Services
- Adaptability and Flexibility
- Equipment Use
- Equipment Monitoring
- Employee Training and Supervision
- Quality Inspections
- Equipment Troubleshooting and Maintenance
- Customer Needs Assessment
- Menu Inquiries
- Stocking of Food Cases
- Setup and Breakdown Procedures
- Process Monitoring and Improvement
- Food-Grade Sanitizers
- Commercial Equipment Maintenance
- Product Sampling
- Food Preparation and Safety
- Waste Management and Reduction
- Expo and Line Support
- Rotation Procedures
- Cleaning and Sanitizing
- Food Sales and Promotion
- Displays and Showcases
- Cash Register Operation
- Register Operations
- Loyalty Program Promotion
- Food and Beverage Service
- Inventory Oversight
- Proper Waste Disposal
- Health and Safety Standards
- Food Packaging and Labeling
- Salad Preparation
- POS System Operations
- Food Safety Standards
- Verbal and Written Communication
- Managing Orders and Deliveries
- Stocking and Replenishing
- Hospitality Service Expertise
- Interactive Communication Skills
- Work Area Maintenance
- Organization and Time Management
- Food Production Processes
- Preparing Food Items
- Proper Food Handling
- Heavy Lifting
- Equipment Safety
- Raw Materials Handling
- Performance Improvement
- Upselling
- Daily Food Preparation
Timeline
Deli Clerk
Frys Food
01.2023 - Current
Owner/Operator
Honeybee Housekeeping
08.2010 - 01.2023
Diploma -
El Segundo High School
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