Jennifer Torres
The Bronx,NY
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Handyman Assistant
PK Construction And Contractors
08.2021 - 10.2022
- Performed minor wall repair, installed drywall and applied wallpaper.
- Removed and repaired carpet and wood flooring.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
- Fresh Coat of Paint
- Moldings for walls and Caulking
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Loaded, unloaded and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
Cashier
Burger King
09.2005 - 03.2006
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Moved and stocked food products weighing up to Number pounds.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Cashier
C Town Supermarket
10.2004 - 06.2005
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Pleasantly greeted customers and provided prompt and courteous service.
- Removed trash, swept and mopped floors for professional appearance.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked aisles for spills to complete quick clean-up.
Customer Service Representative
Red Devil Energy Drink
04.2004 - 09.2004
- Maintained customer satisfaction
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
Education
Baking And Pastry Arts
The Institute of Culinary Education
01.2008
High School Diploma -
Devry University, Keller Graduate School of Manage
Lisle, IL10.2024
High School Diploma -
Bronx Academy High School
09.2006
Skills
- Repair Work Planning
- Indoor and Outdoor Painting
- Project Support
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Efficient and Detail-Oriented
- Issue and Complaint Resolution
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Call Documentation
- Answering Customer Questions
- Cash Register Operations
- Customer Service and Assistance
- Recommending Solutions
- Willingness to Learn
- Verbal and Written Communication
- Time Management
- Team Player
- Physical Strength and Stamina
Timeline
Handyman Assistant
PK Construction And Contractors
08.2021 - 10.2022
Cashier
Burger King
09.2005 - 03.2006
Cashier
C Town Supermarket
10.2004 - 06.2005
Customer Service Representative
Red Devil Energy Drink
04.2004 - 09.2004
Baking And Pastry Arts
The Institute of Culinary Education
High School Diploma -
Devry University, Keller Graduate School of Manage
High School Diploma -
Bronx Academy High School
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