Jennifer Torres
Rochester,United States
Summary
Dedicated and empathetic Patient Care Technician, Looking to pursue a career as a Medical Assistant. Offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Unity Hospital
Rochester, NY
01.2024 - Current
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Managed the flow of patients through triage to ensure timely access to medical care.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Conducted laboratory tests on specimens collected from patients in accordance with lab policies.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
Patient Care Technician
Highland Hospital
Rochester, NY
03.2023 - 12.2023
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Ensured that all medical equipment was properly maintained and sterilized.
- Assisted with patient transfers from bed to wheelchair or stretcher, as needed.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Resident Care Aide
Episcopal Church Home
Rochester, NY
10.2019 - 09.2022
- Assisted residents with activities of daily living, such as bathing, grooming and dressing.
- Observed and documented changes in resident behavior.
- Assisted in transferring residents from beds to wheelchairs and other adaptive equipment as needed.
- Maintained a clean, safe and comfortable environment for the residents.
- Administered medications under the direction of a registered nurse or physician.
- Performed light housekeeping duties, such as changing linens, cleaning bathrooms and dusting furniture.
- Answered call bells promptly, communicated needs and concerns of residents to appropriate personnel in a timely manner.
- Provided nutritional support by assisting with meal preparation and feeding when required.
Education
CNA Certification - Medical
St Anns Community
Rochester NY02-2024
High School Diploma -
Edison Career And Technology High School
Rochester, NY06-2018
Skills
- Vital signs monitoring
- Restocking supplies
- Patient Education
- Basic nursing care
- Specimen Collection
- Information Protection
- Infection control standards
- Blood Glucose Monitoring
- Medical Equipment Operation
- Data Collection
- Customer Support
- Bilingual in Spanish
Timeline
Patient Care Technician
Unity Hospital
01.2024 - Current
Patient Care Technician
Highland Hospital
03.2023 - 12.2023
Resident Care Aide
Episcopal Church Home
10.2019 - 09.2022
CNA Certification - Medical
St Anns Community
High School Diploma -
Edison Career And Technology High School