JENNIFER TORRES
Winter Haven,FL
Summary
Perceptive, hard-working, and detail-oriented professional able to build and maintain optimal relationships with supervisors and peers in order to achieve goals and maximize productivity. Follow policies, procedures, and guidelines to assure consistent quality. Maintain and ensure patient privacy and confidentiality. - Pay close attention to detail to ensure accuracy and maintain compliant documentation. - Work well as part of a team and maintain a professional and positive environment. - Prioritize and manage workload to meet deadlines and provide professional customer service. - Bilingual – Fluent in English and Spanish. - Communication Platforms – Zoom and Google Meet. - Microsoft Office Applications – Word, Excel, Outlook, and PowerPoint | Type36 WPM.
Overview
7
7
years of professional experience
Work History
Consultant
Pawtree
09.2024 - Current
- Introduce PawTree's products to pet owners, helping them find the right solutions for their pets' unique needs.
- Develop and maintain strong relationships with customers by providing excellent service, personalized recommendations, and follow-up care.
- Assist customers with product selection, orders, and any questions or concerns they may have, ensuring a positive experience.
- Stay informed about pawTree products, industry trends, and pet care best practices through ongoing training and development.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Expertly educated clients about PawTree's product range, including pet food, supplements, and grooming products, ensuring they made informed choices.
- Organized and executed sample distribution campaigns, allowing clients to experience PawTree products firsthand, leading to increased client engagement and product sales.
- Gathered valuable feedback from clients after sampling products, using insights to improve recommendations and tailor client solutions.
- Played a key role in driving revenue growth by identifying new market opportunities and expanding the client base.
Independent Sales Representative
Avon
12.2017 - Current
- Sell company products, take orders, provide samples, and create invoices with high levels of accuracy
- Recruit for new Sales Representatives, demonstrate product usage, communicate benefits, and answer questions regarding product line
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Organized cosmetic inventory to keep samples ready and products within optimal levels to support target customer levels.
- Stayed current on company offerings and industry trends.
- Boosted sales by developing strong relationships with clients and understanding their unique needs.
- Provided exceptional customer service during the entire sales process, addressing concerns promptly and effectively resolving issues as they arose.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Consulted with businesses to supply accurate product and service information.
- Generated advertising brochure for vendor use.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
Education
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
11-2024
Skills
- Medical Practice Management Systems
- Medical Terminology
- Medical Records
- HIPAA Compliance
- Insurance Verification
- Insurance Claim Processing
- Reimbursement Processing
- Revenue Cycle Management
- Medicare / Medicaid Government Payers
- Third Party Payers
- Introduction to CPT & ICD-10 Coding
- Medical Billing
- Medical Office
- Medical Administrative
- Patient Registration
- Data Entry
Timeline
Consultant
Pawtree
09.2024 - Current
Independent Sales Representative
Avon
12.2017 - Current
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
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