Jennifer Torres
Clovis,CA
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
10
10
years of professional experience
Work History
Office Assistant
Ricky V Windows and Doors
01.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Utilized office management software to record and track customer information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Retail Supervisor
Rite Aid
04.2015 - 07.2019
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
Education
High School Graduate -
Buchanan High School
Clovis, CASkills
- Client Engagement
- Effective Complaint Resolution
- Budget Management
- Office Management
- Team Development
- Staff Training and Development
- Customer service
- Positive attitude
- Time management
- Accurate Data Entry
- Delivery scheduling
- Spanish/English fluency
- Payment processing
Languages
English
Spanish
Timeline
Office Assistant
Ricky V Windows and Doors
01.2024 - Current
Retail Supervisor
Rite Aid
04.2015 - 07.2019
High School Graduate -
Buchanan High School
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