Jennifer Torres
Katy
Summary
Detail-oriented and analytical professional with 13 years of experience reviewing complex documentation, identifying discrepancies, and managing high-volume case files in regulated environments. Proven ability to analyze records, track outcomes, and follow up to resolution while maintaining strict confidentiality and compliance standards. Strong written and verbal communicator with experience working independently, meeting deadlines, and using multiple systems, well suited for a remote Underpayment Analyst role.
Overview
13
13
years of professional experience
Work History
Paralegal
Okon J. Usoro, P.C.
06.2009 - 03.2022
- Reviewed, analyzed, and validated large volumes of legal, financial, and medical documentation to ensure accuracy, completeness, and compliance with federal and court requirements.
- Identified missing, inconsistent, or incorrect information and initiated corrective follow-up to prevent delays or denials.
- Compiled and organized supporting evidence for county, federal, and immigration court filings, ensuring proper categorization and audit-ready records.
- Drafted formal written responses to Requests for Evidence (RFEs), court notices, and agency correspondence, addressing deficiencies and supporting favorable outcomes.
- Tracked case progress, deadlines, and responses using internal systems and calendars to ensure timely resolution.
- Communicated regularly with clients to explain procedures, documentation requirements, and case status in clear, understandable terms.
- Gathered and reviewed medical records for accuracy and relevance for trial exhibits and formal disclosures.
- Translated legal documents from Spanish to English while preserving accuracy and intent.
- Maintained strict confidentiality and compliance with legal and ethical standards in handling sensitive personal and medical information.
- Worked independently and collaboratively in a fast-paced, deadline-driven environment managing multiple cases simultaneously.
Education
Certificate -
Texas School of Business
Houston, TX01.2008
Diploma - undefined
Lamar High School
Houston, TX01.2006
Skills
- Claims & Document Review
- Discrepancy Identification & Resolution
- Revenue & Payment Follow-Up
- Compliance & Regulatory Documentation
- Data Accuracy & Quality Control
- Case Tracking & Reporting
- Client & Stakeholder Communication
- Medical & Legal Record Review
- Deadline-Driven Case Management
- Remote Work & Independent Productivity
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Document drafting
- Notary public
- Legal writing
Additional Qualifications
- High proficiency in document management systems and digital records
- Strong attention to detail and accuracy in review-based roles
- Experienced in remote-style independent work and time management
- Bilingual: English & Spanish
Timeline
Paralegal
Okon J. Usoro, P.C.
06.2009 - 03.2022
Diploma - undefined
Lamar High School
Certificate -
Texas School of Business