Overview
Work History
Education
Skills
Summary
Timeline
Receptionist

Jennifer Toruno

North Miami,FL

Overview

4
4

Senior sales associate

Work History

Assistant Manager

Family Dollar
North Miami, Florida
08.2023 - 08.2024
  • Streamlined operational strategies enhancing efficiency and productivity across the board.
  • Spearheaded staff development initiatives, resulting in improved performance and job satisfaction.
  • Led compliance and safety efforts, ensuring all operations adhered to company policies and regulations.
  • Designed and implemented customer service protocols, boosting satisfaction and engagement.
  • Oversaw inventory control, optimizing stock levels to meet customer demand without excess.
  • Created reports on sales trends, inventory levels, and financial data.
  • Served as a liaison between staff members and senior management personnel.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Receptionist

Cuts by Atos
Coral Springs, Florida
03.2023 - 08.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.

Education

GED -

Lindsey Hopkins Technical College
Miami, FL
08-2011

Skills

  • Operations Management
  • Employee Performance Evaluations
  • Sales monitoring
  • Employee engagement
  • Product and service knowledge
  • Staff Training and Development
  • Employee engagement
  • Compliance and safety

Summary

Experienced Assistant Manager skilled in leading diverse teams to achieve operational excellence and deliver outstanding customer service. Proficient in driving efficiency, enhancing productivity, and fostering employee development. Known for exceptional problem-solving, decision-making, and interpersonal skills that contribute to meaningful business improvements.

Timeline

Assistant Manager

Family Dollar
08.2023 - 08.2024

Receptionist

Cuts by Atos
03.2023 - 08.2023

GED -

Lindsey Hopkins Technical College
Jennifer Toruno