Jennifer Trapp
Englewood,CO
Overview
36
36
years of professional experience
Work History
Assistant Store Manager
Salvation Army
02.2024 - Current
- Manage up to 8 employees and 12 WTA workers (scheduling, breaks, trying new ways to be more efficient and effective)
- Customer service, greet and thank, reorganizing store and problem solving.
- Opening, closing of store, registers and safe.
- Reorganizing product to produce more sales.
Sales Lead- Key Holder
Salvation Army
02.2023 - 11.2023
- Supervised employees
- Open and closed store
- Customer service
Shipping and Receiving Clerk
Harwal Industries
03.2021 - 06.2022
- Ship up to 90 orders a day including pulling items.
- Answered internal and external customer calls.
- Trained new employees for warehouse
Shipping and Receiving Clerk
BPH, LLC
08.2016 - 10.2020
- Ship 200-700 items to customers daily. Print orders, pull orders, match orders, and ship orders in correct packaging to customers.
- Receive 100-800 items daily. Receive incoming orders, open and verify product, repackage product for inventory.
- Trained new employees for shipping and receiving clerk position.
Dispatcher
A&D Towing/ Plueco Towing
02.2012 - 03.2016
- Answering phone calls for internal and external customers. Dispatch calls to 2+ drivers.
Accounts Payable Supervisor
Vistar Corporation
05.1998 - 08.2011
- Supervised up to 8 employees (scheduling, reviews, reorganization of department to run more efficient and effective). Customer service for internal and external customers, problem solving. Payables up to 300 invoices daily, 10 key, check runs, reports.
Assistant Manager
Walgreens
02.1998 - 05.1998
- Open and closed store. Counted registers and safe.
- Supervised up to 5 employees
- Customer Service
Supervisor/Bookkeeper
Rite Aid/Payless
06.1989 - 02.1998
Education
Diploma -
Hinkley High School
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Skills
- Employee scheduling
- Visual merchandising
- Customer service
- Cash handling
- Team building
- Employee training
- Conflict resolution
- Store operations
- Process improvement
- Team management
- Attention to detail
- Store organization
- Upselling and cross selling
- Goals and performance
- Display setup
- Quality assurance
- Sales growth
- Store opening and closing
- Verbal and written communication
- Vendor management
Timeline
Assistant Store Manager
Salvation Army
02.2024 - Current
Sales Lead- Key Holder
Salvation Army
02.2023 - 11.2023
Shipping and Receiving Clerk
Harwal Industries
03.2021 - 06.2022
Shipping and Receiving Clerk
BPH, LLC
08.2016 - 10.2020
Dispatcher
A&D Towing/ Plueco Towing
02.2012 - 03.2016
Accounts Payable Supervisor
Vistar Corporation
05.1998 - 08.2011
Assistant Manager
Walgreens
02.1998 - 05.1998
Supervisor/Bookkeeper
Rite Aid/Payless
06.1989 - 02.1998
Diploma -
Hinkley High School
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