Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and dedicated to helping the consumers.
Overview
30
30
years of professional experience
Work History
Community Health Worker
Sanitas Medical Center
Nashville, TN
10.2023 - Current
Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
Counseled clients on issues related to mental health, substance abuse, and violence prevention.
Created informational materials about available resources in the local community.
Maintained accurate records of patient data in a secure electronic database.
Participated in outreach activities such as health fairs or community events.
Assisted with patient referrals to appropriate community resources.
Coordinated transportation for clients to medical appointments or other necessary services.
Conducted home visits to assess the health needs of patients and their families.
Served as a liaison between healthcare providers and community organizations.
Provided assistance with completing forms related to public benefits programs.
Office Assistant
Carpet Medic
Hendersonville, TN
08.2023 - 10.2023
Performed data entry tasks into various computer systems accurately and efficiently.
Maintained an organized filing system of paper documents and electronic files.
Maintained confidentiality of sensitive information and documents.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Pre School Teacher
Pleasantview Learning Center
02.2023 - 08.2023
Developed weekly lesson plans and activities to engage children and promote learning.
Established positive communication with parents in daily conversation and formal conferences.
Maintained organized, fun and interactive classroom to help children feel safe.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Stay at Home Parent
Home Maker
04.2012 - 02.2023
Sales Associate
Macys Department Store
Nashville, TN
06.2006 - 03.2012
Worked with fellow sales team members to achieve group targets.
Trained new team members in cash register operation, stock procedures and customer services.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assessed customer needs to provide assistance and information on product features.
Helped customers find specific products, answered questions and offered product advice.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Leasing Consultant
Woodbridge Station Apartments
Nashville, TN
05.2005 - 06.2006
Encouraged prospective tenants to fill out applications after property tours.
Conducted informative and personalized tours, resulting in new leases.
Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
Received rent payments and tracked transactions in accounting software.
Escalated critical issues to property manager to deliver immediate resolution.
Prepared lease paperwork and obtained signatures and first payments from new residents.
Checked rental eligibility by following company's verification process.
Apartment Cleaner
Have Faith Cleaning
Nashville, TN
05.2003 - 06.2004
Cleaned all moved out apartments to ready to move in for new leases.
Dinner Room Manager
Park Manor Senior Apartments
Nashville, TN
02.1996 - 05.2003
Hired and trained new employees.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Inspected dining and serving areas for cleanliness and proper setup.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Reported staff performance, inventory, overall dining room needs and special events information to Food and Beverage Director.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Delegated work to staff, setting priorities and goals.
Waitress
Park Manor Senior Apartments
Nashville, TN
04.1994 - 05.2003
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Relayed orders to service bar and kitchen via point-of-sale register system.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Served food and beverages to patrons and confirmed complete orders.
Trained new employees to perform duties.
Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Hillwood High School
Nashville, TN
05.1998
Skills
Service Management
Work Scheduling
Inventory Control
Team Management
Customer Service
Organized and detail-oriented
Referral Coordination
Cultural Competency
Timeline
Community Health Worker
Sanitas Medical Center
10.2023 - Current
Office Assistant
Carpet Medic
08.2023 - 10.2023
Pre School Teacher
Pleasantview Learning Center
02.2023 - 08.2023
Stay at Home Parent
Home Maker
04.2012 - 02.2023
Sales Associate
Macys Department Store
06.2006 - 03.2012
Leasing Consultant
Woodbridge Station Apartments
05.2005 - 06.2006
Apartment Cleaner
Have Faith Cleaning
05.2003 - 06.2004
Dinner Room Manager
Park Manor Senior Apartments
02.1996 - 05.2003
Waitress
Park Manor Senior Apartments
04.1994 - 05.2003
High School Diploma -
Hillwood High School
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