Jennifer Treadaway
Poteau,OK
Summary
Enthusiastic Carhop skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Maintains accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service.
Friendly carhop with several years of experience. Multitasks efficiently to fulfill orders and maintain customer satisfaction. Detail-oriented and dedicated to staying calm under pressure.
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
3
3
years of professional experience
Work History
Carhop
Sonic
Heavener, Oklahoma
04.2024 - 05.2024
- Prepared drinks, condiments, and food items according to restaurant standards.
- Ensured that all products were prepared in accordance with established recipes while meeting quality standards set forth by management team.
- Greeted and welcomed customers as they arrived at the drive-in window.
- Stored food items properly according to health regulations such as date coding perishable goods before placing them into storage containers.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Maintained cleanliness of dining area by wiping down surfaces and removing trash from tables between guests.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Adhered to company policies regarding dress code, attendance requirements, break times.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Ensured that all orders were accurate before delivering them to customers.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Communicated effectively with co-workers regarding order status or customer requests.
- Operated cash register accurately and efficiently to process customer payments.
- Maintained knowledge of new offerings and upsold promotional items and specials.
- Answered product and order questions accurately and professionally.
- Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Verified orders and bagged items for easy transport.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
- Kept customer and food preparation areas clean and well-organized.
- Took orders, prepared foods and processed payments in full-service establishment.
- Delivered food promptly to meet quality and service standards.
Cashier
KP's quick mart
Heavener, Oklahoma
04.2023 - 11.2023
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Discounted purchases by scanning and redeeming coupons.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Built and maintained productive relationships with employees.
- Scanned items and checked pricing on cash register for accuracy.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered phone calls to assist customers with questions and orders.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cashier/Cook/temp Supervisor
Choctaw Travel Plaza
Heavener, Oklahoma
09.2021 - 09.2022
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts as requested by customers.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed sales transactions to prevent long customer wait times.
- Helped with purchases and signed customers up for rewards program.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Discounted purchases by scanning and redeeming coupons.
- Worked closely with front-end staff to assist customers.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers promptly and responded to questions.
- Scanned items and checked pricing on cash register for accuracy.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Raritan High School
Hazlet, NJ06-2014
Skills
- Payment Processing
- Food Running
- Menu Memorization
- Order coordination
- Car-Side Service
- Food handling
- Safe Food Handling
- Sanitation Practices
- Excellent customer service
- Flexible Schedule
- Quick Learner
- Effective Multitasking
- Kitchen Support
- Order Taking
- Food Preparation
- Guest satisfaction
- Customer interaction
- Order fulfillment procedures
- Restaurant Policies
- Safety conscious
- Phone Etiquette
- Promptness and Punctuality
- Process Improvement
- Customer Service
- Tray Carrying and Balancing
- Friendly Attitude
- Workplace Safety Compliance
- Willing to Learn
- Food serving basics
- Enhancing Customer Experience
- Works Well Under Pressure
Timeline
Carhop
Sonic
04.2024 - 05.2024
Cashier
KP's quick mart
04.2023 - 11.2023
Cashier/Cook/temp Supervisor
Choctaw Travel Plaza
09.2021 - 09.2022
High School Diploma -
Raritan High School