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Jennifer Treadaway
Poteau,OK
Summary
Driven professional with a proven track record at Choctaw Travel Plaza, excelling in fast-paced environments and delivering exceptional customer service. Mastered point of sale operations and interactive communication, significantly enhancing customer satisfaction and efficiency. Demonstrated ability to adapt and thrive, ensuring high-quality service and operational excellence. Energetic Carhop with strong knowledge of food service regulations and industry best practices demonstrated through Number years of excellent guest feedback. Hardworking and dedicated to promoting new menu offerings. Enthusiastic Carhop skilled in safe food handling and creating exceptional guest experiences. People-oriented and focused worker with knowledge of ordering procedures and customer service. Multitasks to deliver exceptional service. Personable Carhop with great customer service and order fulfillment skills in high-volume environments. Memorizes menu items and promotes products to increase sales. Dedicated to professionalism, efficiency and best-in-class customer service. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
3
3
years of professional experience
Work History
Carhop
Sonic
04.2024 - 05.2024
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
- Maintained a clean and organized workspace for efficient food preparation and delivery.
- Promoted teamwork among staff members by offering assistance when needed.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
Cashier
Choctaw Travel Plaza
09.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Improved efficiency, organized checkout area for optimal workflow.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Cook
Choctaw Travel Plaza
09.2021 - 09.2022
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Streamlined food preparation process, increasing kitchen productivity.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced Type environment.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Education
Diploma - High School Courses
Raritan High School
Hazlet, NJ06.2014
Skills
Interactive communication skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved [Result] through effectively helping with [Task].
Interests
I enjoy listening to music
I love playing with my children
I love spending time with my husband and children
Timeline
Carhop
Sonic
04.2024 - 05.2024
Cashier
Choctaw Travel Plaza
09.2021 - 09.2022
Cook
Choctaw Travel Plaza
09.2021 - 09.2022
Diploma - High School Courses
Raritan High School