Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Troisi

Palm Bay,FL

Summary

Proven track record in academic business operations including FPA admissions, new enrollment and retention and behavioral standings with a focus on travel logistics and event management.

Excel in operational initiatives, including process implementation across multiple departments.

Design and execute effective International communication plans for parent and students located across the Globe

Consistently deliver accelerated results in admissions growth, operational performance, and profitability.

Overview

12
12
years of professional experience

Work History

Associate Residential Dean

Florida Preparatory Academy
2019.08 - Current
  • Oversee non-classroom aspects of student life for approx 60 residential students
  • Provide formal and informal instruction
  • Plan and implement on and off campus activities
  • Conduct organizational activities
  • Enforce FPA policies/procedures and impose disciplinary action
  • take students to medical appts and act as medical surrogate
  • Ensure adherence to individual medication schedules

Transportation Coordinator

Florida Preparatory Academy
2017.12 - Current
  • Organize and schedule travel plans for approx 100 residential students for each arrival and departure from campus via air or vehicular travel for start and end of school year, as well as breaks
  • Schedule vehicles and drivers for day student transportation, sports teams and field trips, to support the academic day and residential life of the campus
  • Responsible for managing and planning schedules for 15 drivers
  • Receive maintenance reports; schedule and deliver vehicles for repairs and maintenance

Operations Administrative Assistant

Florida Preparatory Academy
2018.07 - 2019.07

Operations Assistant under the Dean of Students at Florida Preparatory Academy (FPA)

  • Responsible for supporting all necessary and required business operations for 180 students.
  • Prepared metrics on FPA admissions, new enrollment and retention, and behavioral standings.
  • Coordinated with FPA staff to host open house events, parent-teacher nights, tours, and educational excursions.
  • Performed other administrative functions such as procurement activities, running budgetary reports and orchestrating award ceremonies and graduation
  • Oversaw 20 Operations Department employees, recorded timecards, and reported payroll
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Estate Inventory Processor and Personal Caregiver

Solutions By RPM
2011.05 - 2018.01
  • Provided care and assistance to the elderly
  • Prepared meals, assisted clients with daily activities, responsible for safe transportation to medical appointments, and proper communication of information with client’s guardian and/or family
  • Performed as a sitter when clients were hospitalized
  • Documented the possessions of clients by way of photographing items in and out of the home, annotated a detailed inventory, as well as processed and packed up the contents of the home for storage or donation

Education

Bachelor of Arts - English

Virginia Intermont College
Bristol, VA

Skills

  • Microsoft Office
  • Executive Advisory & Decision Support
  • Organizational Change Management
  • Transportation Management
  • Operational Team Management
  • Payroll Management
  • International Travel & Communication Liaison

Timeline

Associate Residential Dean

Florida Preparatory Academy
2019.08 - Current

Operations Administrative Assistant

Florida Preparatory Academy
2018.07 - 2019.07

Transportation Coordinator

Florida Preparatory Academy
2017.12 - Current

Estate Inventory Processor and Personal Caregiver

Solutions By RPM
2011.05 - 2018.01

Bachelor of Arts - English

Virginia Intermont College
Jennifer Troisi