Microsoft
Jennifer Troub
Chickasha,OK
Summary
Experienced Registered Nurse with expertise in value-based patient care strategies and program management. Proven track record of success in driving organizational growth through effective patient care organization. Decisive leader poised to expand organizational success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Manager-Population Health Services Organization
INTEGRIS Health
Oklahoma City, OK
12.2021 - Current
- Liaison for the health system Population Health Service Organization and multiple value-based commercial, Medicare Advantage, and Medicare payers; informing and coordinating Joint Operating Committee meetings, payer communication, and receipt of all payer data.
- Analysis of payer reports for quality and financial performance, creation of performance dashboards to inform system leadership and committees, and disseminating patient lists for caregiver outreach.
- Managed Finance and Contracting Committee, collaborating with system contracting department to enhance quality metrics and provider impact while maintaining contract compliance.
- Contributed to the successful implementation of various patient engagement technology tools, including a diabetic remote monitoring system, data analytics platforms, and bi-directional texting platforms.
- Collaborated cross-functionally to implement EHR optimization initiatives, improve clinic and caregiver workflow processes, inform IT on quality metric dashboards, and facilitate provider communication.
Registered Nurse
Grady Memorial Hospital
Chickasha, OK
12.2004 - 09.2022
- Positions Held: House Supervisor, Charge Nurse in ICU and ED
- Prior to earning RN Licensure in 2007, worked as a CNA and LPN in ICU and Med/Surg
ACO Champion and Population Health Lead
Grady Memorial Hospital
Chickasha, OK
02.2020 - 08.2021
- Participated in a collaborative effort with 9 health systems as the System ACO champion to improve patient care for Medicare MSSP enrollees.
- Directed and coordinated efforts of Primary Care providers and staff to ensure completion of annual wellness visits, quality care gap closure, and utilization management.
- Successfully executed strategies to reduce total costs: enhanced AWV completions, optimized care gap closure rates, minimized ED and Home Health usage.
- Facilitated implementation of pre-visit planning program, directly supervising a team of an RN and 2 LPNs, resulting in timely HCC suspect identification and documentation.
- Created performance dashboards of provider performance for leadership and funds flow analysis.
Clinical Analyst II and EHR Specialist
Grady Memorial Hospital
Chickasha, OK
08.2011 - 02.2020
- Lead analyst for all regulatory reporting programs, including Medicaid, Meaningful Use, MIPS, MACRA, and CMS Accreditation.
- Optimized provider workflow productivity by modifying documentation templates to enhance usability and streamline processes.
- Contributed to Quality Improvement initiatives in ED utilization, Opioid Sedation Documentation, Fall Risk, EOD Risk Documentation, and CMS accreditation as a committee member.
- Integral in the implementation of nursing documentation systems, system-wide EHR-integrated Pyxis medication dispensing systems, and data analytics platforms.
Education
Associate of Applied Science - Nursing
Oklahoma State University-Oklahoma City
Oklahoma City, OK12.2007
Bachelor of Science - Chemistry
University of Science And Arts of Oklahoma
Chickasha, OK12.2002
Master of Science - Nursing, Healthcare Leadership
Western Governors University
Salt Lake City, UTSkills
- Microsoft Office Products
- Google Suite
- Power BI
- EPIC EMR
- Meditech EMR
- Strategic Planning
- Team Development
- Project Management
- Program performance analysis
Affiliations
- Troop leader for Chickasha Boy Scouts and Girl Scouts
- Event Chair for Heartland Girl Scout Service Unit
- President of Chickasha Public Schools Band Booster Organization
- Middle School Representative for Chickasha Public Schools Soccer Boosters
- Children’s Department volunteer for First Baptist Church-Chickasha
Certification
- ICD-10 Coding Certification
- CPT Coding Certification
- Basic Life Support
- Advanced Cardiac Life Support
Accomplishments
- INTEGRIS Daisy Award Recipient
- Quality and Value Based Care Educator for PHSO
- 2022 Oklahoma Nurses Association Presenter
Professional References
- Robin Yoder, MSN, Senior Director, Population Health Management, Lifecare Health Services
- Cathy Groseclose, MSN, Director of Quality & Risk, Grady Memorial Hospital, cgroseclose@gradymem.org, 405-274-6643
- Lisa Welch, RN, Clinical Analyst Supervisor, Grady Memorial Hospital, lwelch@gradymem.org, 405-779-2241
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In the future, there will be no female leaders. There will just be leaders.
Sheryl Sandberg
Software
EHRs
Google Suite
Data Analytics Platforms
Languages
English
Native language
English
Advanced (C1)
C1
Interests
Travel
Family
Scouting
Faith
Sports-Soccer, Football, and Thunder Basketball
Timeline
Program Manager-Population Health Services Organization
INTEGRIS Health
12.2021 - Current
ACO Champion and Population Health Lead
Grady Memorial Hospital
02.2020 - 08.2021
Clinical Analyst II and EHR Specialist
Grady Memorial Hospital
08.2011 - 02.2020
Registered Nurse
Grady Memorial Hospital
12.2004 - 09.2022
Associate of Applied Science - Nursing
Oklahoma State University-Oklahoma City
Bachelor of Science - Chemistry
University of Science And Arts of Oklahoma
Master of Science - Nursing, Healthcare Leadership
Western Governors University