Jennifer Troutman

Same as listed below, same company just a transfer for moving location out of state.

• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.

• Correctly calculated inventory and ordered appropriate supplies.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Reconciled cash and credit card transactions to maintain accurate records.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Carefully interviewed, selected, trained, and supervised staff.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Assisted in development and implementation of new menus to offer variety and options to customers.
• Purchased food and cultivated strong vendor relationships.
• Oversaw food preparation and monitored safety protocols.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Motivated staff to perform at peak efficiency and quality.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Maximized quality assurance by completing frequent line checks.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Calculated prices of ingredients to monitor food costs and control expenses.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.