Jennifer Troxell
Anderson,IN
Summary
Resourceful School Coordinator adept at maintaining high productivity levels and efficiently completing tasks. Skilled in strategic planning, conflict resolution, and educational program development to enhance school operations. Possess strong leadership, communication, and organizational skills that facilitate collaboration among staff and improve student outcomes. Excel in time management and problem-solving to address challenges proactively and implement effective solutions.
Overview
13
13
years of professional experience
Work History
Alternative School Cordinator
Alexandria Community Schools
Alexandria, IN
08.2019 - 05.2024
- Coordinated with teachers to ensure student success and academic achievement.
- Organized and facilitated parent-teacher conferences.
- Developed an effective system for tracking student attendance and grades.
- Ensured compliance with all state regulations regarding educational standards and safety procedures.
- Maintained a positive learning environment by enforcing policies and resolving conflicts among students.
- Provided guidance to students on college applications and career opportunities after graduation.
- Served as a liaison between the school district office and local community organizations.
- Worked closely with counselors to provide mental health services for students in need.
- Enforced school rules for attendance, discipline and honesty.
- Partnered with teaching staff to develop and improve curriculum offerings for students.
Independent Living Casemanager
Children's Bureau,
Indianapolis, IN
09.2012 - 12.2018
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Developed individualized care plans with input from clients and their families.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Educated clients about mental health conditions, medications and self-care techniques.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Participated in professional development activities related to case management best practices.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Maintained up-to-date case records with case activity status.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Assisted individuals with eligibility for available benefits.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Developed and maintained relationships with community resources and service providers.
- Participated in professional development opportunities to stay current with best practices in case management.
- Educated clients and their families about their rights and available community resources.
- Identified barriers to client success and developed strategies to overcome them.
- Provided referrals to appropriate medical, mental health, and social services.
- Assisted clients in setting realistic goals and developing action plans.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Conducted home visits to assess living conditions and support needs.
- Consulted with staff on resolution of complex service issues.
- Prepared and maintained budgets, personnel records or training manuals.
Department of Child Service Casemanager
Madison County DCS
Anderson, IN
08.2011 - 07.2012
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Compiled reports on cases and submitted them to supervisors as required.
- Attended court hearings as a representative of the organization when needed.
- Counseled clients on available resources within the community that could help meet their needs.
- Organized group activities to provide socialization opportunities for clients.
- Provided referrals to appropriate health care providers or other community resources.
- Monitored client progress through regular follow-up contacts.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Educated clients about mental health conditions, medications and self-care techniques.
- Participated in professional development activities related to case management best practices.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Participated in professional development opportunities to stay current with best practices in case management.
- Educated clients and their families about their rights and available community resources.
- Assisted clients in setting realistic goals and developing action plans.
- Monitored client progress through regular follow-ups and case reviews.
- Conducted home visits to assess living conditions and support needs.
- Coordinated comprehensive care plans for clients to meet their individual needs.
- Utilized case management software and databases for efficient information tracking.
- Collaborated with multidisciplinary teams to provide holistic support to clients.
- Consulted with staff on resolution of complex service issues.
Education
Bachelor of Science - Organizational Leadership
Anderson University
Anderson, IN05-2005
Skills
- Special Education
- Organizational abilities
- Attention to Detail
- Rule Enforcement
- Decision-Making
- Critical Thinking
- Goal Setting
- Academic Counseling
- Student Guidance
- Effective Communication
- Responsible and Dependable
- Problem-Solving
- Resource Allocation
- Problem-solving aptitude
- School Community Relations
- Classroom Management
- Relationship Building
- Analytical Thinking
- Reliability
- Time management abilities
- Community Outreach
- Written Communication
- Adaptability and Flexibility
Accomplishments
- I have 20 years experience working with individuals with chemical dependency and mental health issues. I worked at the Anderson Center from 1987-2006 with youth and adults. During that time I was selected as Employee Of the Month through St Vincent Hospital.
Timeline
Alternative School Cordinator
Alexandria Community Schools
08.2019 - 05.2024
Independent Living Casemanager
Children's Bureau,
09.2012 - 12.2018
Department of Child Service Casemanager
Madison County DCS
08.2011 - 07.2012
Bachelor of Science - Organizational Leadership
Anderson University