Jennifer Tuma

• Streamlined executive communication by managing calenders, emails, phone calls, scheduling appointments, and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and monthly meetings.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• All administrative support for the Board Advisors, Board of Directors, Governing Committees, and Executive and Senior Leadership teams & meetings
• Enhanced the operational efficiency and productivity of the Executive Office
• Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
• Maintained confidentiality with sensitive documents, ensuring discretion, proper storage and distribution as needed.
• Expense reporting for CEO/CFO/Senior Executives
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Improved office efficiency by implementing new filing systems and document management processes.
• Collaborated on special projects to improve overall business operations within the organization efficiently.
• Contributed to budget management by monitoring expenses
• Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
• Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
• Facilitated training and onboarding for incoming office staff.
• Support for HR special projects/ company events.

Part Time-

• Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
• Served as a reliable point of contact for both clients and staff, demonstrating strong problem-solving skills to address any issues that arose.
• Supported program operations by preparing and updating documents, reports and spreadsheets.
• Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
• Acted as backup for other employees by providing support and adapting to requirements of department.
• Utilized strong attention to detail to proofread and edit legal documents, minimizing errors and reducing the need for revisions.
• Improved client satisfaction by providing prompt updates on case progress and maintaining open lines of communication.