Jennifer Turner
Fairway,KS
Summary
I am an experienced manager with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
42
42
years of professional experience
Work History
Sales Associate
Brighton Collectibles
Leawood, KS
10.2025 - Current
- Advised customers on product choices and provided exemplary service to improve shopping experience.
- Maintained comprehensive understanding of promotions and product features to effectively convey benefits to clients.
- Executed point-of-sale system operations to ensure precise transactions and enhance customer satisfaction.
- Engaged with team members to strategize and implement initiatives aimed at improving sales outcomes and store performance metrics.
- I am currently in third place in our Leawood store for SPHH.
Sales Associate
Peruivan Connection
Leawood, Ks.
10.2025 - 02.2026
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and product features to effectively communicate benefits to clients.
- Engaged with customers through active listening and tailored recommendations based on individual preferences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Stock Lead/Retail Sales Associate
Sundance Living
Leawood, Ks.
10.2021 - 09.2025
- Conducted regular audits of inventory to identify discrepancies and reduce shrinkage rates.
- Enhanced organization of stock areas, facilitating faster retrieval times for order fulfillment.
- Sustained an accurate database of all stocked items using inventory software systems while performing consistent updates based on new shipments arrivals or item transfers.
- Expedited customer service inquiries regarding product availability, pricing, or shipment status through effective communication skills.
- Managed returns processing effectively by inspecting damaged items, updating inventory records, and initiating refunds or exchanges as appropriate.
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to achieve sales goals and improve store sales performance.
- Built relationships with customers to encourage repeat business.
Store Manager
Steve's Shoes, Inc.
Columbia, Mo.
01.1984 - 09.1999
- Led daily operations to enhance customer satisfaction and store performance.
- Managed inventory levels using data analytics to optimize stock replenishment.
- Trained and mentored team members, fostering a culture of excellence and accountability.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Top sales manager through out my career with the company.
Education
Bachelor of Science -
Bachelor of Science - Marketing And Business Mgnt.
Missouri Western State University
Saint Joseph, MO01-1990
Timeline
Sales Associate
Brighton Collectibles
10.2025 - Current
Sales Associate
Peruivan Connection
10.2025 - 02.2026
Stock Lead/Retail Sales Associate
Sundance Living
10.2021 - 09.2025
Store Manager
Steve's Shoes, Inc.
01.1984 - 09.1999
Bachelor of Science -
Bachelor of Science - Marketing And Business Mgnt.
Missouri Western State University