JENNIFER UDVADIA
New York,NY
Summary
Revenue growth executive with 15+ years building and scaling enterprise sales operations in SaaS and insurance technology. Demonstrated expertise closing $3M+ accounts, architecting sales frameworks that drive 35% conversion improvements, and maintaining 90%+ retention through strategic account management. Track record leading cross-functional teams of 25+ and partnering with C-suite executives to deliver measurable business transformation. Combines consultative selling methodology with analytical rigor in forecasting, pipeline optimization, and market expansion strategy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HEAD OF SALES & CLIENT ENGAGEMENT
Comtec Global Inc.
New York, NY
01.2011 - Current
- Architected comprehensive sales operations framework (forecasting models, pipeline protocols, KPI dashboards, playbooks) that improved conversion rates 35% and enhanced revenue predictability across $10M+ annual pipeline
- Secured company's largest enterprise contract ($3M) through stakeholder mapping, technical solution alignment, and ROI modeling; expanded account portfolio to achieve 90%+ renewal rates and $2.6M incremental revenue
- Led cross-functional teams of 3-25 across sales, marketing, implementation, and client success; mentored personnel in Trusted Advisor methodology, driving 25% improvement in client retention metrics
- Partnered with C-suite executives at Fortune 1000 carriers to modernize legacy platforms, optimizing policy, billing, and claims operations through consultative needs analysis and change management
- Enterprise software provider: billing, claims, and policy administration systems for insurance carriers
DIRECTOR OF SALES
GMAC Insurance
New York, NY
01.2004 - 01.2011
- Managed distribution network of 300+ independent agents and brokers; implemented structured sales strategies and operational processes that delivered 12% YoY territory profitability improvement and consistent double-digit growth
- Designed integrated marketing campaigns and go-to-market strategies that accelerated customer acquisition; identified underserved segments and product opportunities generating millions in cross-sell revenue annually
- Collaborated with regulatory bodies and internal compliance teams on fraud investigations and account rehabilitation while maintaining ethical sales practices and state insurance regulations
- Recognized with National Sales Award 5 consecutive years for exceeding annual targets
- Property & casualty insurance subsidiary (General Motors)
DIRECTOR, NORTH AMERICA
Healthcareware
New York, NY
01.2003 - 01.2004
- Expanded client base 78% and doubled revenue within first year through strategic provider adoption programs; negotiated malpractice insurance contracts creating competitive market differentiation
- Served dual role as sales leader and product manager, translating provider requirements into technical specifications while ensuring HIPAA, Privacy Act, and Sarbanes-Oxley compliance
- Healthcare IT solutions and health management records platform
Education
Bachelor of Arts - Economics
East Tennessee State University
Skills
- Enterprise Sales
- Strategic Account Management
- Sales Operations
- Pipeline Management
- Forecasting
- Territory Management
- Contract Negotiation
- Revenue Growth
- Market Expansion
- Team Development
- Cross-Functional Leadership
- Stakeholder Engagement
- Change Management
- Performance Optimization
- Consultative Selling
- Client Success
- CRM Systems
- Salesforce Health Cloud
- KPI Development
- SWOT Analysis
- Data-Driven Decision-Making
- Business Intelligence
- SaaS Platforms
- Insurance Technology
- Policy Administration
- Billing Systems
- Claims Management
- Healthcare IT
- Regulatory Compliance
- Risk Management
Certification
- Certified Stakeholder Management Professional (CSMP)
- Certified Consultative Trusted Advisor
- Six Sigma Certification (IASSC)
- Certified Business Analysis Professional (CBAP)
Core Competencies
Enterprise Sales, Strategic Account Management, Sales Operations, Pipeline Management, Forecasting, Territory Management, Contract Negotiation, Revenue Growth, Market Expansion, Team Development, Cross-Functional Leadership, Stakeholder Engagement, Change Management, Performance Optimization, Consultative Selling, Client Success, CRM Systems, Salesforce Health Cloud, KPI Development, SWOT Analysis, Data-Driven Decision-Making, Business Intelligence, SaaS Platforms, Insurance Technology, Policy Administration, Billing Systems, Claims Management, Healthcare IT, Regulatory Compliance, Risk Management
Timeline
HEAD OF SALES & CLIENT ENGAGEMENT
Comtec Global Inc.
01.2011 - Current
DIRECTOR OF SALES
GMAC Insurance
01.2004 - 01.2011
DIRECTOR, NORTH AMERICA
Healthcareware
01.2003 - 01.2004
Bachelor of Arts - Economics
East Tennessee State University