Jennifer Underwood
Avon Lake,OH
Summary
Adept at critical thinking and organizational expertise, I significantly enhanced patient satisfaction at Olsten Healthcare and managed a dynamic household for The Underwood Family. My proactive approach to problem-solving and effective communication has consistently fostered team collaboration and improved outcomes, showcasing my ability to multitask and prioritize tasks efficiently.
Overview
30
30
years of professional experience
Work History
Family Manager
The Underwood Family
10.1998 - 09.2024
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Attended to the emotional well-being of each family member, providing support during challenges and celebrating accomplishments.
- Oversaw home maintenance tasks, collaborating with contractors on repairs and renovations as necessary.
- Provided guidance and supervision for children''s online activity, ensuring safe and age-appropriate digital experiences.
- Developed comprehensive emergency plan, enhancing family safety and preparedness.
- Taught financial responsibility to children through allowances and savings goals.
- Organized charitable activities, teaching children value of giving back to community.
- Taught children basic life skills, manners and personal hygiene.
- Encouraged children to be understanding and patient with others.
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
RN
Olsten Healthcare
03.1995 - 10.1998
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Education
RN, Diploma Degree - Nursing
Bronson School of Nursing
Kalamazoo, MI06.1993
High School Diploma -
Traverse City Senior High
Traverse City, MI06.1991
Skills
- Appointment Scheduling
- Organizational expertise
- Critical Thinking
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Effective Communication
- Task Prioritization
- Self Motivation
- Conflict Resolution
- Professionalism
- Multitasking
Timeline
Family Manager
The Underwood Family
10.1998 - 09.2024
RN
Olsten Healthcare
03.1995 - 10.1998
RN, Diploma Degree - Nursing
Bronson School of Nursing
High School Diploma -
Traverse City Senior High
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