Jennifer Van Cleave
Arvada,CO
Summary
Customer-centered Library Paraprofessional successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and student behavior management. Offers successful library career history comprising more than 22 years.
Overview
31
31
years of professional experience
Work History
Library Paraprofessional
Jefferson County Public Schools
2018.08 - Current
- Identify and troubleshoot Chromebook issues along with writing tech tickets.
- Assist DTL in managing library system including circulation, cataloging, shelving, book repair, annual inventory, holds, fines, and overdue notices.
- Flexibility in meeting multiple needs from students and educators.
- Support the DTL with supervising student library assistants.
- Efficiently resolved student issues or concerns while maintaining an environment conducive to learning and enjoyment.
- Enhanced library user experience by providing excellent customer service and efficient material management.
- Facilitated book clubs and other discussion groups, fostering a sense of community at Bell Middle School.
Paraprofessional-Regular Instructional
Jefferson County Public Schools
2012.12 - 2018.05
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Children’s Library Assistant
Alfred Dickey Public Library
2000.01 - 2008.01
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Planned and conducted teen book clubs for summer reading programs.
Library Technician
HealthPartners
1994.01 - 1996.01
- Administrated the Center for Organization Excellence Department Library.
- Provided technical assistance to patrons using the online library catalog
- Organized and maintained resource/seminar/school files, library materials, and supplies
- Identified and acquired new materials for library.
- Ensured a welcoming environment by maintaining clean and orderly spaces within the library.
- Processed incoming materials efficiently, expediting their availability for patron use.
Graduate Program Secretary
College of St. Catherine, Department of Nursing
1993 - 1994
- Typed and edited correspondence and syllabi for graduate nursing faculty
- Provided program information to prospective students and faculty
- Planned and scheduled thesis presentations.
- Wrote announcements for college newsletter.
Education
Bachelor of Arts - English
University of Minnesota-Twin Cities
Minneapolis, MN01.1993
Skills
- Instructional support
- Library Software Proficiency
- Shelving materials
- Reader's advisory
- Circulation services
- Literary knowledge
- Materials Management
- Library Services
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Team Collaboration
- Adaptability
Phone
720-500-3625
References
Available Upon Request
Timeline
Library Paraprofessional
Jefferson County Public Schools
2018.08 - Current
Paraprofessional-Regular Instructional
Jefferson County Public Schools
2012.12 - 2018.05
Children’s Library Assistant
Alfred Dickey Public Library
2000.01 - 2008.01
Library Technician
HealthPartners
1994.01 - 1996.01
Graduate Program Secretary
College of St. Catherine, Department of Nursing
1993 - 1994
Bachelor of Arts - English
University of Minnesota-Twin Cities
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