Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Vang

Minneapolis,MN

Summary

Detail-oriented Data Entry Specialist with 8 years of experience in data management and processing, excelling in meticulous data entry and database maintenance. Proven ability to enhance data systems and support colleagues in high-volume environments, while maintaining strict adherence to guidelines. Expertise in medical bill collections, including accounts receivable management and coding medical insurance claims, complemented by strong negotiation skills to resolve billing issues swiftly. Demonstrated success in reducing outstanding debt and improving revenue cycle performance through effective communication with patients and insurance companies.

Overview

12
12
years of professional experience

Work History

Medical Claim Processing

Mary Kraft
Duluth, MN
03.2024 - 09.2024
  • Proficient in creating and editing spreadsheets using Microsoft Excel.
  • Developed and modified various documents with MS Word.
  • Managing email correspondence and calendar appointments using Microsoft Outlook.
  • Analyze and research complex health care claims to identify discrepancies, verify pricing, confirm prior authorizations, and process them for payment.
  • Provided assistance in developing new processes and policies related to claim processing.
  • Created strategies for reducing costs associated with claim processing while maintaining quality control.
  • Performed data entry tasks utilizing 10-key numeric pad skills.

Mortgage Loan Processor

Wells Fargo Home Mortgage
Golden Valley, MN
01.2021 - 02.2023
  • Processed diverse portfolio of mortgage loans, ensuring adherence to FHA, VA, and conventional loan guidelines.
  • Managed data entry tasks, including transferring information from paper formats to digital databases and maintaining organized filing systems for efficient data retrieval
  • Ensured compliance with company policies and procedures related to the processing of claims
  • Created reports using MS Office applications, including Excel, Word, PowerPoint and Outlook.
  • Provided customer service and facilitated internal communication by documenting meeting notes and disseminating relevant information via email.
  • Analyzing insurance policies, interviewing customers, maintaining documentation, updating data, addressing claim issues, and conducting administrative tasks.
  • Created reports, forms, presentations, and other documents using MS Office Suite applications.
  • Created spreadsheets for data analysis purposes using Microsoft Excel.

Data Entry Pharmacy Technician

EGS, Expert Global Solutions
Mendota, MN
08.2017 - 12.2020
  • Accurately processed physician and pharmacist approvals for patient medications, ensuring timely and precise data entry for prescriptions
  • Maintained and updated extensive databases, contributing to the efficient operation of a high-volume data management system
  • Provided guidance to colleagues on resolving challenging issues, enhancing overall customer service and support in a dynamic call center environment
  • Reviewed medical claims for accuracy and completeness, verifying patient eligibility and coding
  • Active tasks include analyzing insurance policies, interviewing customers, maintaining documentation, updating data, addressing claim issues, and conducting administration.
  • Entered customer and account data from source documents into computer system database.
  • Performed regular audits of all data entries to ensure accuracy and completeness.
  • Organized files, developed spreadsheets, scanned documents, and performed other administrative tasks as needed.
  • Developed Microsoft Office solutions for clients utilizing SharePoint, Excel, and Access.

Customer Service Representative

PerformTel
Hopkins, MN
08.2012 - 09.2015
  • Managed account setups and activations, ensuring accurate and timely order processing to enhance customer satisfaction
  • Resolved billing issues and processed refunds, effectively addressing service complaints and maintaining positive customer relationships
  • Conducted administrative duties, including database updates and report generation, while delivering high-quality customer service to promptly resolve inquiries
  • Analyzed customer feedback in order to identify potential improvements that could be made within existing applications or services offered by the organization
  • Monitored code development to ensure compliance with coding standards and best practices
  • Utilized MS Office and Excel to analyze data and create spreadsheets.
  • Developed spreadsheets using Microsoft Excel to calculate premiums, reserves, and other calculations.

Education

General Education Development Diploma -

Minneapolis
06.2012

Skills

  • File Management
  • Advanced Clerical Knowledge
  • Proofreading
  • Verifying Data Accuracy
  • Technical Troubleshooting
  • Document Processing
  • Data Transcription
  • Marketing
  • Financial Management
  • Medical Claims Processor
  • Organizational Skills
  • Proficiency in Microsoft Office
  • Attention to Detail
  • Data Analysis
  • Effective Communication
  • Familiarity with Data Management Software
  • Claims review
  • Claims processing documentation
  • Claims file documentation
  • MS word, excel, and outlook

Timeline

Medical Claim Processing

Mary Kraft
03.2024 - 09.2024

Mortgage Loan Processor

Wells Fargo Home Mortgage
01.2021 - 02.2023

Data Entry Pharmacy Technician

EGS, Expert Global Solutions
08.2017 - 12.2020

Customer Service Representative

PerformTel
08.2012 - 09.2015

General Education Development Diploma -

Jennifer Vang