Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Jennifer Van Koevering

Jennifer Van Koevering

York,SC

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training. Motivated to learn, grow and excel in customer service.

Reliable employee seeking customer service position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Exceptionally organized Housekeeper bringing 20 plus years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction.

Adept at working alone or as part of a team to complete cleaning projects with a quality-driven approach. Proficient in handling chemicals, using equipment safely and maintaining high customer service.

Hardworking Professional House Cleaner knowledgeable about cleaning all areas of homes. Plans and completes jobs under tight deadlines.

Skilled cleaning professional well-versed in floors, bathrooms, kitchens, windows and surfaces. Highly organized and resourceful with excellent communication and multitasking abilities. Offering 20 plus years' experience in the field.

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

22
22
years of professional experience

Work History

Professional House Cleaner

Self Employed Services
Charlotte, NC
06.2015 - 03.2022
  • Wiped walls, decoration and appliances.
  • Managed workload across Number houses and satisfied customer needs for cleaning standards and details.
  • Disassembled lighting fixtures for thorough cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Kept building entryway glass clean and polished for professional presentation.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Waxed and polished wood floors and other woodwork.

Management Assistant

Dust Bunnies Inc. Cleaning
Charlotte , NC
01.1994 - 05.2009
  • Oversaw training and onboarding process for all newly hired employees.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Diffused tense situations and conflicts by employing Type of Skill and Type of Skill.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Conducted invoicing and investigated accounts receivables discrepancies.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Established administrative work procedures to track staff's daily tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Education

High School -

Excel High School
Minneapolis, MN
04.2011

Skills

  • Guest Service and Support
  • Room and Public Space Cleaning
  • Wall and Ceiling Cleaning
  • Health Standards Compliance
  • COVID-19 Safety Procedures
  • Office Management
  • Customer Needs Assessments
  • Team Support and Collaboration
  • Cleaning Services
  • Maintaining Clean Work Areas
  • Daily Cleaning and Sanitation
  • Interior and Exterior Cleaning
  • Guest Satisfaction
  • Removing Trash
  • Special Requests
  • Light Fixtures and Ceiling Fans
  • Commercial Cleaning
  • Positive Reinforcement Methods
  • Daily Facility Operations
  • Disinfection Procedures
  • Damage and Theft Reporting
  • Special Assignments
  • Deep Cleaning Protocols
  • Electronic Communication
  • Guest Request Response
  • Linens and Toiletries
  • Business Function Preparation
  • Customer Service
  • Flexible and Adaptable
  • Self-Motivated
  • Good listening skills
  • Responsible

Timeline

Professional House Cleaner

Self Employed Services
06.2015 - 03.2022

Management Assistant

Dust Bunnies Inc. Cleaning
01.1994 - 05.2009

High School -

Excel High School
Jennifer Van Koevering