Jennifer Vannett
Summary
Dynamic manager with a proven track record at Toast N Jams Cafe, excelling in team leadership and customer service. Skilled in staff training and complex problem-solving, I enhanced operational efficiency and fostered a positive dining experience, ensuring high standards of service and satisfaction.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Toast N Jams Cafe
06.2025 - Current
- Assisted in coordinating team schedules and project timelines to enhance operational efficiency.
- Supported management in daily operations by tracking inventory and maintaining records.
- Engaged in training sessions to learn safety protocols and equipment usage.
- Collaborated with team members to resolve customer inquiries and improve service quality.
Server
Russ Family Resturant
08.2024 - 07.2025
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Collaborated with kitchen staff to streamline food preparation and service delivery.
- Managed dining area cleanliness, adhering to health and safety standards.
- Assisted in training new staff on menu items and service protocols.
- Adapted quickly to changing customer demands during peak hours.
- Maintained knowledge of daily specials and menu changes for effective guest communication.
- Resolved customer complaints promptly, enhancing overall dining experience.
Bartender
Gritzmaker
02.2022 - 09.2024
- Prepared and served beverages while maintaining high standards of cleanliness and organization.
- Assisted in inventory management, ensuring stock levels met operational demands.
- Provided exceptional customer service, enhancing guest experiences through product knowledge and attentiveness.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Developed signature cocktails, contributing to menu innovation and customer satisfaction.
Bartender
Pub 111
03.2018 - 02.2022
- Trained new staff on bar operations and service expectations to maintain consistency in service quality.
- Managed cash transactions accurately, ensuring compliance with financial procedures.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Served high customer volumes during special events, nights, and weekends.
Education
Associate of Applied Science - Business Administration And Management
Baker College
Muskegon, MIAssociate of Arts - English Literature
MCC
Muskegon, Mi High School Diploma -
Reeths Puffer High School
Muskegon, MI06-2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
Certification
Serve Safe Certified
Timeline
Manager
Toast N Jams Cafe
06.2025 - Current
Server
Russ Family Resturant
08.2024 - 07.2025
Bartender
Gritzmaker
02.2022 - 09.2024
Bartender
Pub 111
03.2018 - 02.2022
Associate of Applied Science - Business Administration And Management
Baker College
Associate of Arts - English Literature
MCC
High School Diploma -
Reeths Puffer High School
Similar Profiles
Connie SteketeeConnie Steketee
Manager at Toast N JamsManager at Toast N Jams
Caleb JoyceCaleb Joyce
Head Dishwasher at Burnt Toast CafeHead Dishwasher at Burnt Toast Cafe
Jahla McCloudJahla McCloud
Shift Lead at Toast CafeShift Lead at Toast Cafe
Samiksha SethiSamiksha Sethi
Manager at Mars Global ServicesManager at Mars Global Services
Christian PalmerChristian Palmer
Manager at Mr. T RestaurantManager at Mr. T Restaurant