Jennifer Van Steenburg
New Braunfels
Summary
Dynamic professional with a proven track record in office administration and customer service, notably at Sun Communities. Excelled in client relations and administrative support, enhancing client retention and exceeding sales goals. Skilled in Microsoft Office Suite and adept at marketing, showcasing a blend of hard and soft skills. Earned significant achievements through task prioritization and team collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Coordinator
Sun Communities
05.2021 - Current
- Provided administrative support to office manager, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Supported sales efforts by maintaining accurate property listings and updating the companies website and marketing materials
- Consistently met and exceeded sales goals by generating leads, conducting property tours, and closing home sales and lease agreements on time.
Front of House- Bartender
Red Robin
07.2016 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained and mentored new front of house staff, fostering a collaborative team environment.
- Assisted with new hire orientations and onboarding.
- Assisted in inventory and supply management.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Human Resources Intern
American Red Cross
07.2016 - 12.2016
- Assisted in recruitment and volunteer outreach.
- Assisted in projects assigned by Supervisor.
- Initial point of contact for questions to Human Resources Office.
- Completed phone and email correspondence.
- Assisted in filing and mail delivery.
- Blood Donation Ambassador.
Education
Associate of Arts - Liberal Studies
Middlesex Community College
Lowell, MA06-2007
Skills
- Office administration
- Customer service
- Client relations
- Administrative support
- File organization
- Calendar Management
- Marketing and advertising
- Task Prioritization
- Microsoft Office Suite
Certification
Notary Public License Texas.
Licensed salesperson- TDHCA Manufactured Housing Division.
Timeline
Office Coordinator
Sun Communities
05.2021 - Current
Front of House- Bartender
Red Robin
07.2016 - 05.2021
Human Resources Intern
American Red Cross
07.2016 - 12.2016
Notary Public License Texas.
Licensed salesperson- TDHCA Manufactured Housing Division.
Associate of Arts - Liberal Studies
Middlesex Community College
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