Jennifer Vaquera
Anaheim,Ca
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Anaheim, CA
03.2021 - Current
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared and served hot or cold beverages.
Box Office Manager
KHS Acadmy
Anaheim, CA
09.2020 - 12.2020
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Staffed box office to accommodate walk-up sales, will-call window and inquiries.
- Assisted with developing marketing strategies to increase ticket sales.
- Developed and implemented procedures to improve customer service in the box office.
- Trained and supervised staff to ensure proper handling of transactions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
General Manager
Katy's Kitchen
Anaheim, CA
03.2019 - 09.2020
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered phone calls to assist customers with questions and orders.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Order Picker
Independent Warehouse
11.2018 - 02.2019
- Satisfied customers service
- Shipment/receiving boxes and pallets
- Maintaining clean area Organizing clothing
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Associate
Calscan Medical Enterprises
Anaheim, CA
06.2018 - 10.2018
- Putting in documents on to the computer system
- Built relationships with customers by providing friendly customer service.
- Analyzed business performance data and forecasted business results for upper management.
Education
Diploma -
Savanna High School
Fullerton College
Fullerton, CASkills
- Communication
- Collaboration/Teamwork
- Problem Solving
- Coordination
- Leadership
- Commitment
- Patience
- Cash Handling
- Event Scheduling
- Guest Relations
- Customer Service
Languages
English
Full Professional
Spanish
Professional
Timeline
Barista
Starbucks
03.2021 - Current
Box Office Manager
KHS Acadmy
09.2020 - 12.2020
General Manager
Katy's Kitchen
03.2019 - 09.2020
Order Picker
Independent Warehouse
11.2018 - 02.2019
Associate
Calscan Medical Enterprises
06.2018 - 10.2018
Diploma -
Savanna High School
Fullerton College