Jennifer Varela
San Antonio
Summary
I am seeking a full-time job to expand and fulfill my background experience. I'm interested in incorporating a renowned beauty and skincare company under my belt, in efforts to get a further understanding of the value of strong knowledge in products. I am currently available for Monday to Saturday, morning or evening shifts.
Overview
3
3
years of professional experience
Work History
Receptionist
Dermatology San Antonio
08.2024 - 03.2025
- The main duties of this position involve serving as the welcoming face for patients during check-in and check-out
- My role involves collecting accurate patient demographic details, such as name, address, and insurance information
- I have experience in selling high-end skincare products by helping clients find the right products, sharing product knowledge, and hitting sales goals
- I'm responsible for verifying insurance information before each visit and for calculating and collecting any patient responsibility amounts, including outstanding balances, copays, deductibles, and fees for services not covered by insurance
Receptionist
Radiance Medspa
04.2023 - 08.2024
- As a medical spa receptionist, my main job is to create a welcoming and friendly atmosphere for clients, making sure their experience runs smoothly from start to finish
- I handle the scheduling, booking, confirming, and rescheduling appointments, as well as answering all phone calls and giving clients information about our services
- I'm familiar with Allergan and Galderma products, which helps me guide clients in understanding the range of treatments available
- I also keep client records accurate and confidential, process payments, and manage billing
- On top of that, I help with inventory to make sure we're always stocked up
- Ultimately, I'm here to provide great customer service and keep things running smoothly at the spa
Retreat Coordinator/Receptionist
Massage Heights
08.2022 - 04.2023
- At Massage Heights, as a front desk receptionist I was responsible for creating a welcoming and relaxing environment for clients as soon as they walk through the door
- The duties included greeting clients, checking them in for their appointments, and managing the schedule with a team by booking, cancelling, and sending appointment reminders
- Also by handling phone calls, answering questions about services, treatments, and membership options
- I also assisted with processing payments, including memberships and packages, and maintaining accurate client records
- Overall, the front desk reception at Massage Heights is a key part of delivering a positive, seamless experience for every client
Education
High School Diploma -
Sandra Day O'Connor
05.2022
Skills
- Customer Service
- Sales
- Fast-paced environments
- Organizational skills
- Punctuality
- Cash handling
- Social skills
- Adaptability
- Independent operation
- Bilingual - Fluent in Spanish
Referrals
- Yvonne Heredia, Team Lead at Derm SA, (210)328-6537
- Lisa Garza, Manager at Radiance, (210) 867-1114
- Chad Reid, Operations Manager at Massage Heights, (210)620-8792
Timeline
Receptionist
Dermatology San Antonio
08.2024 - 03.2025
Receptionist
Radiance Medspa
04.2023 - 08.2024
Retreat Coordinator/Receptionist
Massage Heights
08.2022 - 04.2023
High School Diploma -
Sandra Day O'Connor
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