Jennifer Vargas-Bejarano
Salinas,CA
Summary
Enthusiastic multitasker eager to obtain a position where I am able to use and further my skill sets. Committed employee with desire to take on new challenges. Strong work ethic, adaptability, and gaining interpersonal skills with everyday interactions. Devoted to giving back to the community one patient at a time and expanding skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
Balance Physical Therapy
Salinas
02.2023 - Current
- Had both call center and front office experience at this company
- Established communication with healthcare providers and insurers to gather required data for patient visits
- Collaborated with billing department to provide precise details of patients' benefits
- Surface level understanding regarding authorizations including workers comp, Tricare, Aspire, etc
- Enhanced communication and conflict resolution skills through increased in-person interactions at the Front Office
- Ensured accuracy of patient data by conducting regular audits, effectively communicating with call center to relay information to therapists
- Thrived in a high-pressure environment, prioritizing accuracy and efficiency while managing patient charts and scheduling.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care
- Received and routed care team messages and documents to appropriate staff.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Obtained informed consent and payment documentation from patients and filed in system.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments
Store Clerk/Cashier
Juquilita Market
Salinas
08.2022 - 10.2022
- Working cash register to ensure the incoming and outgoing amount balanced at the end of each shift
- Handling and multitasking regular purchases along with WIC orders in one transaction or individual
- Assessed that all food handling and storage were properly made by each employee
- Ensured a clean and well-kept environment at all times to efficiently have the store running at maximum capacity.
- Organized store shelves according to product type and size.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
- Maintained records of inventory transactions such as purchases, returns, restocking fees.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
First year in Biology -
Hartnell College
05.2022
High school diploma -
North Salinas High School
05-2021
Skills
- Cash Handling
- Cleaning Experience
- Food Handling
- Food Service (1 year)
- Food Safety
- Customer service (1 year)
- Office experience
- Computer skills
- Typing
- Computer literacy
- Front desk
- Time management
- Data entry
- Auditing
- ICD-9
- Microsoft Office
- Organizational skills
- Patient Care Coordination
- Payment Collection
- Filing and Recordkeeping
- Insurance Verification
- Inventory Management
- HIPAA Compliance
- Appointment Scheduling
- Database coordination
- Office Administration
- Scheduling
- Medical Terminology
Languages
- English, Fluent
- Spanish, Fluent
- Portuguese, Beginner
References
References available upon request.
Timeline
Patient Care Coordinator
Balance Physical Therapy
02.2023 - Current
Store Clerk/Cashier
Juquilita Market
08.2022 - 10.2022
First year in Biology -
Hartnell College
High school diploma -
North Salinas High School
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