Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JENNIFER VARGAS-GUTIERREZ

DeSoto

Summary

To seek employment with a progressive and growing organization with whom my experience will be allowed to grow and provide opportunities for advancement within the company.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient coordinator

Irving Orthodontics
05.2022 - Current
  • Answering incoming calls
  • Verify insurance
  • Scheduling appointments
  • Admitting and dismissing patients
  • Presenting treatment plans
  • Setting up treatment trays
  • Collecting payments

Insurance Verification Coordinator

Mint Dentistry
02.2019 - 02.2021
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.

Assistant Manager

Jefferson Dental Clinics
08.2016 - 09.2017
  • Mentored staff to enhance skills and achieve daily targets
  • Team meetings to go over daily goals
  • Conducted job interviews and trainings
  • Delegating tasks for 12 team members. Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction. Evaluated employee performance and developed improvement plans. Enforced company policies and procedures to strengthen operational standards across departments. Provided leadership and direction for employees
  • Presented treatment plans and financial agreements.

Receptionist

Jefferson Dental Clinics
01.2015 - 08.2016
  • Admit/dismiss patients and provide proper paperwork
  • Collect co-pays
  • Verify insurance and enter correct breakdown of benefits
  • Hippa
  • Answered incoming calls Provided clerical support to all team members to improve office efficiency and enhance productivity. Kept reception area clean and organized to offer positive first impression.

Receptionist

Launey Medical
03.2013 - 10.2014
  • Verify insurance eligibility
  • Check in and check out patients
  • Schedule patients for appointments Answered and directed incoming calls using multi-line telephone system.
  • Document information within patient chart
  • Answered inquires and directed questions or appointments to appropriate personnel.
  • Received incoming packages and mail

Education

High School Diploma -

Kimball Highschool
Dallas Tx

Skills

  • Administrative support
  • Appointment scheduling
  • Billing
  • Bilingual
  • Crossed trained

Certification

  • Medical / Dental Billing
  • HIPAA
  • RDA license
  • BLS

Languages

English
Spanish

Timeline

Patient coordinator

Irving Orthodontics
05.2022 - Current

Insurance Verification Coordinator

Mint Dentistry
02.2019 - 02.2021

Assistant Manager

Jefferson Dental Clinics
08.2016 - 09.2017

Receptionist

Jefferson Dental Clinics
01.2015 - 08.2016

Receptionist

Launey Medical
03.2013 - 10.2014

High School Diploma -

Kimball Highschool