To seek employment with a progressive and growing organization with whom my experience will be allowed to grow and provide opportunities for advancement within the company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient coordinator
Irving Orthodontics
05.2022 - Current
Answering incoming calls
Verify insurance
Scheduling appointments
Admitting and dismissing patients
Presenting treatment plans
Setting up treatment trays
Collecting payments
Insurance Verification Coordinator
Mint Dentistry
02.2019 - 02.2021
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Updated patient records with accurate, current insurance policy information.
Made contact with insurance carriers to discuss policies and individual patient benefits.
Complied with HIPAA guidelines and regulations for confidential patient data.
Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Assistant Manager
Jefferson Dental Clinics
08.2016 - 09.2017
Mentored staff to enhance skills and achieve daily targets
Team meetings to go over daily goals
Conducted job interviews and trainings
Delegating tasks for 12 team members. Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction. Evaluated employee performance and developed improvement plans. Enforced company policies and procedures to strengthen operational standards across departments. Provided leadership and direction for employees
Presented treatment plans and financial agreements.
Receptionist
Jefferson Dental Clinics
01.2015 - 08.2016
Admit/dismiss patients and provide proper paperwork
Collect co-pays
Verify insurance and enter correct breakdown of benefits
Hippa
Answered incoming calls Provided clerical support to all team members to improve office efficiency and enhance productivity. Kept reception area clean and organized to offer positive first impression.
Receptionist
Launey Medical
03.2013 - 10.2014
Verify insurance eligibility
Check in and check out patients
Schedule patients for appointments Answered and directed incoming calls using multi-line telephone system.
Document information within patient chart
Answered inquires and directed questions or appointments to appropriate personnel.
Treatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett OrthodonticsTreatment Coordinator, Marketing Director & Social Media Manager at Pickett Orthodontics & Bennett Orthodontics
Special Education Teacher (SPED) in Dallas, TX at Dallas Independent School DistrictSpecial Education Teacher (SPED) in Dallas, TX at Dallas Independent School District