Hi, I’m
Jennifer Vasquez
Customer Service Representative
Antioch,TN
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Young responsible adult looking to further my career. Have great communication skills to where I am able to provide the correct amount of cheerfulness while still keeping it professional. I am a very hard worker who always strives to be the best I can and be a better me than I was yesterday. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
1
Language
Work History
Legal Answer EdgeFranklin, TN
Legal Case Consultant
02.2023 - Current
Job overview
- Consulted with attorneys on malpractice, personal injury and workers compensation claims.
- Create contracts, agreements and proposals.
- Interviewed clients to obtain information relevant to cases.
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Organized and detail-oriented with a strong work ethic
Jennie's Cleaning - Self Employed Nashville, TN
Housekeeper
03.2021 - Current
Job overview
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Washed and put away kitchen dishes, utensils and glassware.
- Changed bed linens and collected soiled linens for cleaning.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Developed strong working relationships with clients through effective scheduling and communication skills.
- Used time management and efficient cleaning methods to meet deadlines.
Home Instead Seniors CareNashville, TN
Caregiver/On Call Supervisor
08.2019 - 11.2021
Job overview
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills..
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Logans Roadhouse GrillAntioch, TN
To-Go Server/Hostess
02.2017 - 06.2019
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Zaxbys ResturantAntioch, TN
Cashier
05.2018 - 09.2018
Job overview
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
The Academy At Hickory HollowAntioch, TN
High School Diploma
08.2019 - 11.2019
Skills
Fluent in Spanish
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Timeline
Legal Case Consultant
Legal Answer Edge
02.2023 - Current
Housekeeper
Jennie's Cleaning - Self Employed
03.2021 - Current
Caregiver/On Call Supervisor
Home Instead Seniors Care
08.2019 - 11.2021
The Academy At Hickory Hollow
High School Diploma
08.2019 - 11.2019
Cashier
Zaxbys Resturant
05.2018 - 09.2018
To-Go Server/Hostess
Logans Roadhouse Grill
02.2017 - 06.2019
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