Summary
Overview
Work History
Education
Skills
Languages
Timeline
Jennifer Vasquez

Jennifer Vasquez

Moreno Valley,CA

Summary

Experienced professional with a decade in administrative roles, transitioning to warehouse operations. Thrives in fast-paced environments, showcasing adaptability and dedication to delivering exceptional service. Strong team player consistently aiming to make a positive impact in every role. Open to relocation and authorized to work in the US for any employer. Thank you for considering my resume.

Overview

18
18
years of professional experience

Work History

Customer Service Representative

Bob's Discount Furniture
07.2023 - 12.2024
  • 1. Answering multi-line phone system
  • 2. Greet guests
  • 3. Receive, process, and distribute mail (UPS, FedEx, USPS)
  • 4. Assist within the guest inquiries about their account.
  • 5. Assisting customers with making claims on their furniture that is damaged or lost.
  • 6. Assisting customers locating their delivery and time of delivery.
  • 7. Working cash register
  • 8. Handling all customer complaints.
  • 9. Exchanging emails between supervisors.
  • 10. Assisting with store projects
  • 11. Maintaining a clean and organized front office area.
  • 12. Strong communication and interpersonal skills.
  • 13. Ability to multitask and stay organized in a fast-paced environment.
  • 14. Positive attitude and a willingness to work as part of a team.
  • 15. Proficient with Typing Including 10 Key Typing
  • 16. Proficient in Quickbooks and Microsoft Word/Excel

Warehouse

Amazon
11.2021 - 01.2023
  • 1. Associate worker
  • 2. Knowledge of pallet jack
  • 3. Knowledge how to pack boxes
  • 4. Knowledge how to stack packages on pallet
  • 5. Knowledge of separating packages on conveyor
  • 6. Knowledge of using scanner
  • 7. Knowledge of stocking items
  • 8. Knowledge of warehouse

Receptionist/Office Assistant

Are services
01.2007 - 11.2020
  • 1. Answering multi-line phone system
  • 2. Greet guests
  • 3. Receive, process, and distribute mail (UPS, FedEx, USPS)
  • 4. Assist within the Human Resource, Payroll, and Accounting dept.
  • 5. Maintain job folders
  • 6. Assisting customers with general inquiries
  • 7. Assisting with various projects as needed
  • 8. Proficient on MS Office and QuickBooks
  • 9. Maintaining a clean and organized front office area.
  • 10. Strong communication and interpersonal skills.
  • 11. Ability to multitask and stay organized in a fast-paced environment.
  • 12. Positive attitude and a willingness to work as part of a team.
  • 13. knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook

Education

NA -

Riverside City College, Riverside, CA

Skills

  • Packaging
  • Billing (10 years)
  • Accounts Receivable (10 years)
  • Shipping Receiving
  • Microsoft Word
  • Microsoft office (10 years)
  • Inventory Control (10 years)
  • Data Entry (10 years)
  • Office Administration (10 years)
  • Bookkeeping (10 years)
  • RF Scanner
  • Administrative Experience (10 years)
  • Human Resources (10 years)
  • Pallet Jack
  • Fluent
  • Customer Relations (10 years)
  • Filing (10 years)
  • Powerpoint (10 years)
  • QuickBooks (10 years)
  • Warehouse Associate
  • Typing (10 years)
  • Spanish
  • 10 Key Data Entry (10 years)
  • Order Puller
  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Time management
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Documentation and recordkeeping
  • Microsoft Office Suite
  • Office management
  • Professional communication
  • Database entry
  • Scheduling and calendar management
  • Dedicated team player
  • Excel spreadsheets
  • Appointment scheduling
  • Recordkeeping
  • Verbal communication
  • Data organization
  • Deadline oriented
  • Records management
  • Professional and mature
  • Calendar management
  • Filing and data archiving
  • Invoice processing
  • Documentation and reporting
  • Relationship building
  • Mail handling
  • Meticulous attention to detail
  • Microsoft PowerPoint
  • Document management
  • Data management
  • Data collection
  • Spreadsheets
  • Prioritization
  • Document control
  • Multi-line phone systems
  • Client relations
  • Multi-line phone proficiency
  • Tech-Savvy
  • Confidential document control
  • Meeting planning
  • Complex Problem-solving
  • Bookkeeping
  • Writing reports
  • Employee timesheet processing
  • Training and coaching
  • Accounting support

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Representative - Bob's Discount Furniture
07.2023 - 12.2024
Warehouse - Amazon
11.2021 - 01.2023
Receptionist/Office Assistant - Are services
01.2007 - 11.2020
Riverside City College - NA ,

Similar Profiles

  • Aurella Gbohou

    Aurella GbohouAurella Gbohou

    Guest Experience Specialist at Bob's Discount FurnitureGuest Experience Specialist at Bob's Discount Furniture

  • Jorge Ruiz

    Jorge RuizJorge Ruiz

    Assistant Store Manager at Bob's Discount FurnitureAssistant Store Manager at Bob's Discount Furniture

  • Raul Martinez

    Raul MartinezRaul Martinez

    Warehouse Lead at Bob's Discount FurnitureWarehouse Lead at Bob's Discount Furniture

  • Jane Massey

    Jane MasseyJane Massey

    Guest Experience Specialist/Sales Associate at Bob's Discount FurnitureGuest Experience Specialist/Sales Associate at Bob's Discount Furniture

  • Alexis Cook

    Alexis CookAlexis Cook

    Cook/Cashier at La Sierra UniversityCook/Cashier at La Sierra University

CREATE PROFILE
Jennifer Vasquez