Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER VEDRO

RIVERSIDE,RI

Summary

Academic background in Psychology, concentration in Industrial Organizational Psychology; enjoy training, educating, and helping others reach their maximum potential. Communicate effectively with diverse backgrounds, cultures and levels; skilled in building cohesiveness and consensus; analyzing and improving processes and procedures; ensuring efficiency; troubleshooting and resolving problems. Proficient in performing multiple tasks simultaneously; ensuring smooth workflow and optimal productivity; leading by example. Compassionate...patient...strong motivator; able to gain confidence, trust and respect. Computer proficient. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

KITCHEN DESIGNER

Douglas Lumber Kitchens By Douglas
01.2018 - 01.2023
  • Selected flooring, counters, cabinets and appliances based on client needs and budgets.
  • Planned and presented project quotes for custom designs.
  • Maintained relationships with installers and suppliers.
  • Designed detailed kitchen layouts based on client needs, budgets and available supplies.
  • Created comprehensive product lists based on finalized designs and budgets.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
  • Developed space planning concepts, color palette selections, and textile presentations.

BUSINESS ADMINISTRATOR

Douglas Lumber Kitchens By Douglas
01.2015 - 01.2018
  • Duties included: responsible for overseeing a team of seven, developing and implementing all new programs; coordination and corresponding with over forty vendors; general and detailed project management for both commercial and retail customers; human resource responsibilities, including implementing hiring programs and negotiating compensations strategies; management for over 300 house accounts; solely responsible for tracking and synthesizing commission payments for six designers; Responsible for verifying every layout and acknowledgement for five million dollars’ worth of designs
  • Accomplishments:
  • Developed a successful employee retention program
  • Increased revenue by 17% for 2019 calendar year, on target already for 21% increase for 2020
  • Developed a successful team of employees that are motivated and focused leading to increased revenue, productivity, retention
  • Implemented all the procedures designers are currently utilizing that keep their paperwork organized and concise, resulting in fewer losses, effective time management, and satisfied retail and commercial customers
  • Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
  • Managed day-to-day development issues.
  • Developed monthly reports.

EXPEDITER

01.2010 - 01.2012
  • Functioned as a project manager within the Flooring, Kitchen, Millwork and Window Treatment Departments
  • Duties included: liaising between customers, vendors, contractors, and installers; coordinating and scheduling installations ($20 Million); confirming and coordinating delivery arrangements for special orders ($8 million); negotiating compensation strategies for customers not satisfied; training new employees in special order systems; tracking sales goals for 30+ employees; cultivating relationships with vendors and contractors
  • Accomplishments:
  • Saved store 20% ($500,000) annually through proper scheduling of installations, good negotiation skills and clever problem solving
  • Go to” person in store and district due to product knowledge
  • Assisted other departments within store as needed
  • Received 8 Platinum Badge Awards for customer service excellence.

KITCHEN DESIGNER

01.2004 - 01.2010
  • Island Independently designed kitchens and bathrooms for customers, primarily by appointment and walk-ins
  • Duties included: identifying clients project and budget; preparing legal paperwork to outline Home Depot’s responsibilities for design project as well as options available; setting up schedule to obtain measurements; creating floor plan using 20/20 software; providing samples; collecting payments from contractors and customers; ordering products; conducting home visits to personally inspect actual layout; walking customer through project layout; upselling kitchen products, appliances, faucets, lighting, etc
  • To maximize sales
  • Accomplishments:
  • Received 7 Platinum Badge Awards for customer service excellence
  • Top Designer in the District (7 stores-30 designers)
  • Achieved sales of $1+ million for three consecutive years
  • Excelled at streamlining design projects
  • Developed repeat customer base.

SPECIALTY DEPARTMENT SUPERVISOR

01.2002 - 01.2004
  • Supervised all Specialty Departments (Millwork, Kitchen, Flooring, Décor, Appliances, Pro- desk)
  • Duties included: interviewing, hiring, training, supervising, evaluating 50 employees; tracking sales and department orders; ensuring sales goals were met; opening building; controlling store hours; counting safe; resolving escalated customer service issues; setting up product knowledge training for employees (individual/group)
  • Accomplishments:
  • Increased sales 10% year over year from entire Specialty Department Team under my direction
  • Achieved overall sales goals of $40 million annually.

Education

BACHELOR OF SCIENCE/PSYCHOLOGY - CHILD DEVELOPMENT & INDUSTRIAL ORGANIZATIONAL PSYCHOLOGY

RHODE ISLAND COLLEGE, Island
Providence, RI
05.2014

Skills

  • Cabinetry Expertise
  • ADA Guidelines Understanding
  • Budgeting Expertise
  • Blueprint Interpretation
  • 3D Visuals Expertise
  • Detail Drawings
  • Project Proposals
  • Complex Problem-Solving
  • Green Building
  • 2020 Design Software Expertise
  • Presentation Creation

Timeline

KITCHEN DESIGNER

Douglas Lumber Kitchens By Douglas
01.2018 - 01.2023

BUSINESS ADMINISTRATOR

Douglas Lumber Kitchens By Douglas
01.2015 - 01.2018

EXPEDITER

01.2010 - 01.2012

KITCHEN DESIGNER

01.2004 - 01.2010

SPECIALTY DEPARTMENT SUPERVISOR

01.2002 - 01.2004

BACHELOR OF SCIENCE/PSYCHOLOGY - CHILD DEVELOPMENT & INDUSTRIAL ORGANIZATIONAL PSYCHOLOGY

RHODE ISLAND COLLEGE, Island
JENNIFER VEDRO