Jennifer Vega Mata
Phoenix
Summary
Dynamic and dedicated professional with a strong background in customer relations and cash management from QuikTrip. Proven ability to resolve issues efficiently while training new staff. Proficient in Microsoft Excel, demonstrating exceptional problem-solving skills and a commitment to integrity in all transactions.
Overview
9
9
years of professional experience
Work History
Clerk
QuikTrip
06.2019 - Current
- Managed daily cash transactions and balanced registers accurately.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Assisted in inventory management, ensuring stock levels met operational demands.
- Trained new staff on company policies and efficient checkout procedures.
Cashier
McDonald's
01.2017 - 11.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and performed regular audits.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Trained new staff on checkout procedures and customer interaction protocols.
Education
Associate of Science - Engineering
Estrella Mountain Community College
Arizona City, AZ05-2024
High School Diploma -
Linda Abril Education Academy
Arizona City, AZ12-2019
Skills
- Customer relations
- Time management
- Problem-solving
- Microsoft outlook, word, and Excel
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clerk
QuikTrip
06.2019 - Current
Cashier
McDonald's
01.2017 - 11.2017
Associate of Science - Engineering
Estrella Mountain Community College
High School Diploma -
Linda Abril Education Academy