Jennifer Verba
Leesburg,Indiana
Summary
Dedicated professional with demonstrated strengths in accounting, customer service, and time management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
13
13
years of professional experience
Work History
Consumer Affairs Liaison
Thor Motor Coach
09.2023 - Current
- Main responsibilities include receiving and investigating consumer complaints while analyzing and resolving disputes against Thor Motor Coach.
- Provide accurate information, as well as timely solutions to questions, inquiries, and/or problems surrounding the complaint.
- Acting as liaison between attorneys, consumers and the company.
- Responsible for making and negotiating settlement agreements in order to settle cases to prevent arbitration.
Real Estate Closing Agent & Manager
Yoder, Ainlay, Ulmer & Buckingham, LLP - Elko Title Corp.
05.2019 - 09.2023
- Responsible in the areas of administration, developmental staff, finance and marketing while managing the day-to day office operations
- Monthly accounting reconciliation of all Elko Title Corp bank accounts as well as monthly Underwriter reports
- Creating and maintaining processes and procedures
- Designating and supervising staff assignments
- Responsible for communicating and coordinating real estate transactions with attorneys, banks, clients and real estate agents
- Other responsibilities included preparing settlement statements and closing documents for each transaction, along with balancing the Escrow account on a monthly basis.
AR Cash Applications Specialist
Dometic
10.2018 - 05.2019
- Primary responsibilities include processing, applying, and reconciling multi-million dollar receivables on a daily basis, including inter-company and foreign exchange transactions
- Verify, research, and resolve issues regarding billing and cash postings
- Assist as a liaison with Warranty and Customer Service Departments toward resolving Returned Goods and Warranty issues as it relates to payment.
Consultant For Zimmer Biomet
GForce Life Sciences
08.2016 - 10.2018
- Main focus was the remediation of FDA findings in their Quality Assurance department
- Responsible for reaching out to suppliers to obtain pertinent documents needed to be FDA compliant
- Created and maintain Excel spreadsheets on a daily basis as well as being responsible for on-boarding paperwork and access to programs.
Finance Administrative Assistant
Zimmer Biomet
08.2014 - 08.2016
- Responsible for supporting all of Finance's Vice Presidents and their staff
- Assisted in the monthly reporting to the CFO, including reconciliation of cost centers and budgets
- Daily administrative duties including expense reports, travel arrangements, ordering supplies, scheduling meetings, and answering phones.
Quality Assurance Administrative Assistant
Zimmer Biomet
01.2012 - 08.2014
- Responsible for supporting four department directors, two managers, and 60 engineers
- Processed Quality Engineering criteria revisions and deviations on a daily basis, as well as daily administrative duties that include ordering supplies, scheduling meetings, and answering phones.
Education
Associates of Accounting -
Indiana University
Fort Wayne, Indiana05.2001
Skills
- Proficient in Microsoft Excel, Word & PowerPoint
- Attention to detail
- Excellent time management skills
- Great written and verbal communication
- Problem solving and critical thinking skills
- Ability to prioritize
- Team Management
- Notary Public Certification
Timeline
Consumer Affairs Liaison
Thor Motor Coach
09.2023 - Current
Real Estate Closing Agent & Manager
Yoder, Ainlay, Ulmer & Buckingham, LLP - Elko Title Corp.
05.2019 - 09.2023
AR Cash Applications Specialist
Dometic
10.2018 - 05.2019
Consultant For Zimmer Biomet
GForce Life Sciences
08.2016 - 10.2018
Finance Administrative Assistant
Zimmer Biomet
08.2014 - 08.2016
Quality Assurance Administrative Assistant
Zimmer Biomet
01.2012 - 08.2014
Associates of Accounting -
Indiana University
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