Jennifer Viancourt
Cleveland,OH
Summary
Accomplished Sales Representative with solid sales history and in-depth manufacturing experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories.
Overview
35
35
years of professional experience
Work History
Sales Coordinator
Kaufman Container
11.2020 - 02.2024
- Oversee all aspects of daily customer service duties including order entry, purchasing of supplies to complete customer orders, schedule jobs with production, vendor and customer invoice processing, freight billing, weekly and monthly order reconciliations.
Office Manager
Hanlon Composites
11.2019 - 11.2020
- Oversee all aspects of Customer Service, Order Entry, Production Scheduling, Human Resources, Payroll, Purchasing
- Lead Daily Production Meeting, assist in review of Quality Issues and work with Production on solutions
- Oversee all daily office functions and interactions with all levels of Management
Office Manager
LEFCO Worthington LLC
05.2016 - 11.2019
- Oversee all aspects of Customer Service, Order Entry, Production Scheduling, Human Resources, Payroll, Purchasing
- Lead Daily Production Meeting, assist in review of Quality Issues and work with Production on solutions
- Oversee all daily office functions and interactions with all levels of Management
Office Manager/Executive Assistant
VIP Auto Body
04.2015 - 01.2016
- Responsible for all daily financial reporting and office functions
- Overseeing all aspects of daily office duties
- Assisting in all areas as required ensuring that vehicles are delivered as promised to clients
- Responsible for preparation of all paperwork for Insurance Companies and private clients.
Office Manager
LEFCO Worthington LLC
05.2012 - 05.2015
- Oversee all aspects of Customer Service, Order Entry, Production Scheduling, Human Resources, Payroll, Purchasing
- Lead Daily Production Meeting, assist in review of Quality Issues and work with Production on solutions
- Oversee all daily office functions and interactions with all levels of Management
Sales Team Manager
Bath & Body Works
11.2010 - 05.2012
- Responsible for all areas of Sales and Customer Relations, opening and closing and balancing of all cash registers
- Daily financial sales and forecast reporting
- Maintain a full store appearance to optimize sales opportunities.
Office Manager/Executive Assistant
VIP Auto Body
08.2008 - 09.2010
- Responsible for all daily financial reporting and office functions
- Overseeing all aspects of daily office duties
- Assisting in all areas as required ensuring that vehicles are delivered as promised to clients
- Responsible for preparation of all paperwork for Insurance Companies and private clients.
Catering Supervisor
Sodexho at University Hospitals Case Medical Center
03.2007 - 08.2008
- Responsible for overseeing daily catering operations, ensuring that all functions were set up in a timely manner and to clients' liking
- Assisting clients with menu choices and setting up options for special functions
- Coordinated set up and break down of all special functions
- Maintaining close customer relations with all levels of management and hospital staff.
Account Executive
Event Rental Specialist
06.2003 - 03.2007
- Responsible for daily Inside Sales and Customer Service activities, quoting customers needs, and entering their orders
- Maintaining close customer relations with top company accounts
- Close interaction with all levels of Management.
Inside Sales/Customer Service Representative
Cardinal Fastener & Specialty Co., Inc
10.1999 - 04.2002
- Responsible for daily Inside Sales activities, quote and enter customer orders, customer service, handling customer quality issues
- Duties also include running daily order reports for Outside Sales Representatives.
Customer Service Representative
The Master Products Company
08.1993 - 10.1999
- Responsible for booking of customer orders, inside sales, customer service, responsible booking of accounts payable/accounts receivable
- Duties also include being personal inside contact for major account holders and all outside sales representatives.
Office Manager and Head Cashier
Diamond Company & Cricket West
11.1988 - 05.1992
- Including maintaining daily bookkeeping records of accounts receivable, daily reporting and accounting
- Work experience also included customer relations in a retail sales environment, with The Diamond Company as well as Cricket West, a subsidiary company.
Education
Special Education Training Program -
North Olmsted High School
01.1991
Skills
- Client Relationships
- Customer Service
- Data Entry
- Exceptional customer service
- Order Management
- Analytical problem solver
- Customer Account Management
- Organizational effectiveness
- Sales Support
- Sales documentation development
- Customer Relationship Building
- Telephone and email etiquette
Additional Information
Background includes practical experience and training providing a detailed working knowledge of principals in these key areas: Daily Financial Reporting and Accounting Customer Relations Professional Writing Skills Management Principals and Practices Creative Writing Skills Excellent Interpersonal skills Research Techniques Excellent Communication skills Maintaining Accounts Receivable/Payable Ledger Word-processing Database/Spreadsheet usage and implementation Microsoft Excel and Word Able to interact with all levels of the management and public Able to accept responsibility and delegate tasks for expedient and quality results
Timeline
Sales Coordinator
Kaufman Container
11.2020 - 02.2024
Office Manager
Hanlon Composites
11.2019 - 11.2020
Office Manager
LEFCO Worthington LLC
05.2016 - 11.2019
Office Manager/Executive Assistant
VIP Auto Body
04.2015 - 01.2016
Office Manager
LEFCO Worthington LLC
05.2012 - 05.2015
Sales Team Manager
Bath & Body Works
11.2010 - 05.2012
Office Manager/Executive Assistant
VIP Auto Body
08.2008 - 09.2010
Catering Supervisor
Sodexho at University Hospitals Case Medical Center
03.2007 - 08.2008
Account Executive
Event Rental Specialist
06.2003 - 03.2007
Inside Sales/Customer Service Representative
Cardinal Fastener & Specialty Co., Inc
10.1999 - 04.2002
Customer Service Representative
The Master Products Company
08.1993 - 10.1999
Office Manager and Head Cashier
Diamond Company & Cricket West
11.1988 - 05.1992
Special Education Training Program -
North Olmsted High School
Similar Profiles
Cindy DempseyCindy Dempsey
Buyer at Kaufman ContainerBuyer at Kaufman Container
RALPH HESS IIIRALPH HESS III
Warehouse Assistant Supervisor at Kaufman ContainerWarehouse Assistant Supervisor at Kaufman Container
T. Monica HongT. Monica Hong
Vice President, Clinical Consulting at Claro Healthcare / Kaufman HallVice President, Clinical Consulting at Claro Healthcare / Kaufman Hall
Douglas StumpflDouglas Stumpfl
Regional Sales Manager at Weh Technologies, Inc.Regional Sales Manager at Weh Technologies, Inc.
Retha WagnerRetha Wagner
Nutrition Service Worker at University Hospital St John Medical CenterNutrition Service Worker at University Hospital St John Medical Center